Top Web3 Customer Success & Experience Jobs

As a Customer Engineering Lead, manage customer engineering efforts, coordinate between post-sales and solutions teams, resolve technical issues, and identify efficiency improvements using AI.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

The Communications Specialist will support executive communications, media strategy, content development, and client projects in a fast-paced environment. Responsibilities include drafting communications materials, media outreach, digital content management, and industry research.

The Solutions Engineer will partner with the sales team, engage with technical stakeholders, deliver presentations, and enhance company documentation.

The Senior Customer Success Manager will act as a strategic partner for fintech clients, guiding them in onboarding, integrating, and maximizing the use of BitGo's digital asset solutions, while ensuring customer satisfaction and engagement through strong relationship management.

The Community Manager will develop and run community strategies, manage community engagement and ambassador programs, analyze user feedback for product improvement, and foster B2B and B2C community growth.

Manage a team of Client Support Analysts, enhance onboarding processes, resolve complex technical issues, and improve client satisfaction metrics using innovative support tools.

The Head of Customer Operations will lead customer support, managing partner relations and AI-driven tooling, ensuring effective resolution and documentation of partner issues.

The Account Manager will manage infrastructure partnerships, drive relationship expansions, monitor ecosystem health, and collaborate cross-functionally to enhance service offerings in the Stellar network.

Join FreeUp as a freelancer and connect with clients across various industries. Set your rates and work schedule while accessing support and resources to succeed.