Top Senior Level Semiconductor Customer Success & Experience Jobs

Provide technical support for customers, acting as intermediary between customer and division. Responsibilities include troubleshooting, performance analysis, and documentation creation for new hardware and software installations.

The Senior Client Engagement Manager is responsible for driving revenue, managing the strategic relationship with Verizon, and overseeing complex sales cycles. This role involves account planning, customer engagement, and collaboration with internal teams to ensure success in meeting client needs.

The Strategic Customer Quality Lead manages customer quality processes, resolves issues, coordinates audits, and drives improvements in semiconductor manufacturing standards for key clients.

Serve as a trusted advisor to strategic enterprise customers, driving adoption of VMware (VCF) through success planning, technical guidance, roadmaps, assessments, best-practice recommendations, and business reviews. Collaborate with cross-functional teams to accelerate deployments, optimize operations, and increase consumption while building long-term customer relationships.

The Director will manage a Customer Qualification team for enterprise SSDs, ensuring high-quality qualifications, interfacing with customers, and overseeing engineering efforts to resolve issues.

The Technical Support Engineer provides expert hardware support to customers, develops communication plans, improves support structures, trains field engineers, and contributes to new product development.

The Senior Manager of Business Development is responsible for sourcing and executing strategic partnerships to drive growth for Samsung TV Plus. This includes negotiating contracts, collaborating with stakeholders, and addressing business challenges in the FAST video sector.

Lead and mentor a team of application engineers in pre-sales for high-speed interface IP solutions. Collaborate with sales, manage customer engagements, and influence product development based on customer needs.