Top Digital Media Customer Success & Experience Jobs

Account team members develop and execute digital strategies, manage client relationships, track KPIs, and support account growth based on role level.

The Customer Success Manager will strengthen agency relationships by driving customer retention and expansion, managing the customer lifecycle, and ensuring product adoption.

The Customer Success Manager manages relationships with global customers, focusing on satisfaction, upselling opportunities, and overseeing reports, action plans, and product integrations.

The Publisher Partner Manager at Teads will manage client relationships, optimize revenue, analyze performance data, and collaborate across teams to enhance client experience.

The Client Services Representative provides hospitality services, manages client needs, maintains cleanliness, and supports operations at the studio. They assist in organizing events and managing resources while ensuring excellent client relations and service execution.

Responsible for managing the vending machine operations, product restocking, and addressing customer service inquiries while ensuring performance targets are met.

The Customer Engagement Specialist is responsible for making 200 outbound calls daily to prospective clients, initiating relationships, and setting appointments for sales advisors, while focusing on communication and persuasion skills.

This role involves supporting VPs with administrative tasks like calendar management, travel coordination, and communications in the film and unscripted content areas.

The Event Manager oversees the planning and execution of live B2B events, managing logistics, budgets, and vendor relationships while ensuring high customer experience and team coordination.

As a Video Solutions Loyalty Specialist, you will provide customer service, resolve technical issues, and recommend products, while working in a fast-paced virtual environment.