Top Cannabis Customer Success & Experience Jobs

Manage a book of clients to drive revenue, retention, and billing collection. Provide data-driven recommendations, train clients on the Weedmaps platform, maintain CRM hygiene, conduct reviews and demos, collaborate with Account Executives, and relay client feedback to improve products and processes.

The Systems & Data Specialist will manage the Zendesk platform, ensure data flow between systems, optimize AI capabilities, and improve customer support operations.

The Liberty Lead is responsible for delivering an exceptional customer experience in a cannabis retail environment, managing inventory, ensuring compliance, and mentoring the team.

The Front Desk Receptionist greets customers, verifies IDs, manages in-house menus, answers calls, and provides customer assistance in the cannabis dispensary.

The Customer Experience Associate supports Nabis' California market by providing assistance to brands and retailers, ensuring smooth operations and excellent customer service.

The Career Services Case Manager fosters professional relationships, ensuring individual needs are met while maintaining documentation and communication with the ISP team.