Top Automotive Customer Success & Experience Jobs

The Metro Service Manager oversees client operations and issue resolution, ensuring premium service delivery and client satisfaction through strong relationships and collaboration with cross-functional teams.

Consultants will engage with US CarBravo dealers, enhancing satisfaction and adoption through support, training, and communication about program offerings and performance.

Manage a portfolio of Dealer.com clients to retain revenue, drive product utilization, identify upsell/harvest opportunities, resolve complex client issues, conduct virtual and occasional onsite engagements, monitor account performance, and train or mentor junior PMs.

Manage a portfolio of small-to-mid customers and support senior CSMs on strategic accounts. Drive adoption and onboarding best practices, troubleshoot issues, coordinate internal teams, track customer activity and risks, and align the platform to customer goals to deliver measurable value.

Serve as the primary post-sales contact for assigned customers, coordinating implementation and fulfillment of TIC products and services, supporting adoption and certification timelines, driving renewal and expansion strategy, resolving product and technical issues, and collaborating with internal teams to ensure customer satisfaction.

As a Customer Support Specialist, you'll provide first-level support through various communication methods, troubleshoot issues, and maintain accurate case information while collaborating with other departments.

On-site customer liaison at the BMW plant providing coordination and communication between Magna and BMW. Work assigned A or B 12-hour shifts (7am–7pm or 7pm–7am), resolve issues, support production needs, and keep stakeholders informed.

The Senior Technical Support Engineer will assist customers in maximizing value from HERE's location products by diagnosing issues with mobile SDK applications and managing escalations efficiently.

The Manager in Training program prepares future leaders through hands-on retail operations experience, focusing on leadership, sales, and operational management skills.

The Manager in Training program prepares individuals for store leadership by providing training in operations, sales, leadership, and customer service, with the expectation of advancement to Store Manager within a year.

The Customer Service Representative assists customers by managing inquiries, resolving complaints, processing orders, and collaborating with teams while maintaining records of interactions.