Top Aerospace Customer Success & Experience Jobs

The Client Solutions Associate at FactSet builds client relationships, provides product support, and leads training sessions to enhance product usage and client satisfaction.

The role involves supporting end users by resolving hardware and software issues, managing installations, troubleshooting systems, and providing documentation in a service desk environment.

The Director of Customer Success will lead post-sale customer lifecycle management, focusing on onboarding, growth, and retention across enterprise segments while managing a Customer Success team and collaborating with cross-functional partners.

Deliver exceptional end-to-end guest experiences in lounge and onboard aircraft at the VNY base. Prepare cabins and lounges, manage luggage and TSA screening, provide personalized hospitality, ensure safety and regulatory compliance, coordinate with flight and ground teams, maintain certifications, handle guest concerns, and support on-time operations for scheduled and charter flights.

The Sales Engineer will drive new sales opportunities for the Boltline platform, providing technical expertise and managing customer relationships to enhance hardware sales.

The Vice President of Customer Experience & Brand leads the customer journey at Frontier Airlines, focusing on enhancing customer interactions and driving commercial performance across digital and brand initiatives.

The Manager of Digital Commerce Enablement & Partnerships drives adoption of the digital commerce platform, supporting Sales and partners through training, materials, and collaboration.

This position invites individuals to submit their portfolios and articulate their skills for potential opportunities within the company.

This role involves partnering with sales to design data-driven solutions, engaging with customers, and supporting pre-sales engagements.

The Customer Integration Engineer will onboard new customers, align their needs with factory capabilities, and manage integration projects cross-functionally to ensure satisfaction and operational efficiency.