Top Customer Success & Experience Jobs

The role involves managing executive and VIP corporate travel with a focus on high-quality service and building long-term relationships. Responsibilities include handling complex itineraries and travel disruptions while maintaining productivity and CSAT metrics.

Manage a portfolio of long-tail UKI customers to drive satisfaction, retention, and growth. Build stakeholder relationships, identify upsell/cross-sell opportunities, deliver data-driven business reviews, and work with internal teams to ensure product adoption and resolve recurring challenges.

Lead cross-functional onboarding projects to implement Perk for new clients. Drive change management, create tailored implementation plans, manage escalations, ensure account scheduling and adoption, communicate complex information clearly, and collaborate with internal teams to meet ramp-up goals and deliver a seven-star client experience.

The Senior Business Travel Consultant manages travel bookings, provides customer support, and enhances travel experiences using Galileo or Sabre GDS, mentoring junior team members and maintaining client relationships.

The MICE Manager will lead a team of specialists, focusing on training, performance analysis, and operational changes to drive growth and success in MICE sales.

The Senior Business Travel Consultant will manage travel bookings for business travelers, ensuring high-quality service and maintaining client relationships using Galileo or Sabre GDS systems.

The Senior Business Travel Consultant manages B2B travel bookings, ensuring high customer satisfaction through proactive solutions and support. Responsibilities include client communication, mentor junior staff, and maintaining service levels in a fast-paced environment.

As a Senior Business Travel Consultant, you will manage travel bookings, provide customer support, ensure client satisfaction, and mentor junior team members, all while utilizing your GDS expertise.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

The role involves providing high-touch travel support for VIP customers, managing complex itineraries, and ensuring exceptional service delivery using GDS expertise, particularly Amadeus.