Top Customer Success & Experience Jobs

The Technical Customer Care Specialist supports customers by triaging Level 2 requests, tracking incidents, and providing operational knowledge of the tool.

As the Manager of Account Management, you'll lead a team, foster client relationships, drive sales strategies, and enhance team performance through mentorship and training.

The CC Tooling Specialist will optimize and innovate the customer care tools at Perk, including Zendesk, enhancing workflows and supporting the customer support team effectively.

The Travel Fulfillment Support Advisor is responsible for fulfilling travel requests, communicating with vendors, and managing customer satisfaction through effective teamwork and service.

The TechOps Specialist will provide IT support focusing on macOS issues, manage hardware lifecycle, coordinate repairs, oversee AV systems, and ensure effective onboarding of new hires.

The SMB Account Manager manages a portfolio of small and medium-sized accounts, ensuring customer satisfaction, driving growth, and leveraging data analytics for reports and presentations to clients.

The Account Manager will manage a portfolio of SMB clients, ensuring customer satisfaction while identifying growth opportunities and leveraging data analytics to enhance client travel programs.

The Senior Business Travel Consultant will deliver exceptional service, manage travel bookings, and support clients using the Galileo GDS system while also mentoring junior team members.

As a Sales Intern at Perk, you will assist with lead generation, research accounts, support prospecting strategies, and maintain CRM data while gaining exposure to sales processes.

As an Inbound SDR, you will qualify leads, conduct discovery conversations, and collaborate with Marketing and Sales to convert leads into sales opportunities, focusing on customer needs in a fast-paced environment.