Top Customer Success & Experience Jobs

Manage an SMB portfolio in Benelux, drive customer engagement, maximize product usage, identify upsell/cross-sell opportunities, deliver data-driven business reviews, ensure smooth product roll-outs, and maintain strong client relationships to meet quarterly targets.

Manage a portfolio of French long-tail customers to drive satisfaction, retention, and growth. Build stakeholder relationships, identify upsell/cross-sell opportunities, deliver data-driven business reviews, liaise with internal teams for adoption, and prioritise activities to maximise commercial impact.

Own technical relationships for high-value enterprise customers: guide setup, configuration, integrations and optimisations of the Perk platform; act as escalation point; coordinate implementations; provide technical context for renewals and feed product feedback to Product and Engineering.

Serve as the strategic technical lead for enterprise Spend customers, managing onboarding, configuration, integrations, escalation handling, and optimization. Provide technical guidance for renewals/expansions, coordinate scoped work with Professional Services, relay product feedback to Product/Engineering, and proactively recommend improvements.

The role involves managing executive and VIP corporate travel with a focus on high-quality service and building long-term relationships. Responsibilities include handling complex itineraries and travel disruptions while maintaining productivity and CSAT metrics.

Lead onboarding for Premium and Pro customers: collect requirements, configure accounts, manage integrations, run trainings, drive adoption, and own rollout timelines to ensure long-term customer success.

The role involves providing high-touch travel support for VIP customers, managing complex itineraries, and ensuring exceptional service delivery using GDS expertise, particularly Amadeus.

The role involves providing premium travel support for VIP customers, managing complex itineraries, and ensuring exceptional service delivery using GDS platforms like Amadeus.

As a Senior Business Travel Consultant, you'll provide high-touch support for VIP customers, manage complex itineraries using Amadeus, and ensure exceptional service and satisfaction.

The Senior Business Travel Consultant provides high-touch customer support for VIP clients, manages travel bookings using GDS platforms, and ensures exceptional service quality.