Top Customer Success & Experience Jobs

As a Sales Solutions Engineer, you will support technical aspects of pre-sales, assist customers during product evaluations, and facilitate product adoption post-sale.

Serve as a technical trusted advisor to enterprise accounts, driving Sonar adoption, lowering churn risk, auditing deployments, running QBRs, remediating gaps, evangelizing Sonar methodology, and influencing product roadmap to increase account maturity and satisfaction.

As a founding Customer Success Engineer, you will own a portfolio of accounts, act on AI-surfaced signals to drive adoption and mitigate risk, run maturity assessments, translate customer priorities into technical plans, and hand off expansion and renewal signals to Sales.

The Purchase to Pay Intern will process vendor bills, ensure accurate record-keeping, communicate with stakeholders, and apply AI knowledge in financial operations.

Lead and scale a Technical Account Management function for Sonar in the US: design post-sale TAM strategy and playbooks, recruit and coach TAMs, drive product adoption and retention, act as technical escalation for customers, collaborate cross-functionally to represent customer needs, and use data to optimize post-sale outcomes and account growth.

Design, launch, and operate a partner accreditation program: curriculum design, LMS management, digital credentialing, assessments, reporting, and cross-functional coordination to enable partner-led revenue.

As a Solutions Engineer, you'll provide technical expertise to prospects, support pre-sales activities, troubleshoot issues, and facilitate customer product adoption.

The Technical Advisor will engage with accounts to improve usage of SonarQube, understand technical challenges, promote clean code practices, and aid customer satisfaction through effective communication and technical strategies.

Serve as a technical advisor to increase Sonar adoption and maturity across accounts, reduce churn, run audits and QBRs, evangelize static analysis, drive remediation plans, and influence product roadmap while collaborating with sales and development teams.

As a Solutions Engineer, you will provide technical expertise to prospective customers, supporting them in evaluating the Sonar product and ensuring successful adoption.