Top Customer Success & Experience Jobs

In this role, you will provide advanced technical support to enterprise customers, troubleshoot complex issues, and collaborate with engineering teams to improve systems.

The Solutions Engineer will collaborate with sales to provide technical guidance, respond to inquiries, and enhance customer onboarding with Notion's solutions, while contributing to product feedback and representing Notion at events.

The Senior Program Manager, Talent Development will design and implement global onboarding, leadership offsites, and various learning initiatives to enhance employee growth and connection.

The Professional Services Consultant will drive customer engagement, manage service strategies, and build partnerships across the APAC region to ensure successful adoption of Notion's solutions.

The Solutions Engineer will collaborate with Account Executives on enterprise sales, lead discovery and design solutions, present value propositions, guide security processes, and contribute to sales enablement efforts.

Lead the Japan Relationship Manager team, focusing on renewal excellence and expanding customer value through team development and operational improvements.

You will provide high-level technical support to enterprise customers, troubleshoot complex issues, and collaborate with engineering teams while managing customer relationships and performance metrics.

The Fraud & Abuse Analyst will develop risk monitoring processes, manage account escalations, and collaborate with engineering on moderation tools while providing user support and maintaining compliance.

Lead the Customer Success team for the Americas, aligning strategies, fostering customer relationships, optimizing processes, and driving retention across a diverse client base in a SaaS environment.

Lead People Analytics and Operations, driving strategic planning, technology integration, analytics development, and team leadership to enhance Notion's workforce and operational excellence.