Top Customer Success & Experience Jobs

As a Falcon Complete Intern, you will learn about cybersecurity, triage alerts, assist customer inquiries, and manage the Falcon platform. You will gain hands-on experience in incident response, security controls, and basic malware analysis.

The Technical Account Manager will serve as a technical contact, assist in onboarding, perform health checks, manage customer issues, and work with internal teams to ensure customer success.

The Director of IT Service Desk will lead the global IT Service Desk team, focusing on operational excellence, AI solutions, and customer satisfaction. Responsibilities include managing team performance, implementing automation, and ensuring timely support services.

The Regional Partner Services Manager develops and manages partner delivery within their region to ensure alignment with CrowdStrike's standards, focusing on enablement and execution.

As an Account Manager, you will ensure customer satisfaction with CrowdStrike's endpoint technology, drive sales growth, and foster strong client relationships.

As a Technical Support Engineer, you will troubleshoot customer issues, communicate effectively with internal teams, and contribute to knowledge sharing while ensuring customer satisfaction.

Manage customer support tickets, mentor junior teammates, develop troubleshooting processes, and collaborate cross-functionally for technical issue resolution.

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

The SMB Account Manager at CrowdStrike will manage client relations, drive sales growth, advocate for customers, and ensure timely renewals while providing high-touch service in a hybrid-remote environment.

As a Technical Account Management Intern, you'll support the CS Operations team, create reports, analyze data, and develop engaging content to enhance customer experience.