Top Customer Success & Experience Jobs

Lead customer value realization using the Celonis Process Intelligence platform: run value assessments and proofs-of-value, build demos and business cases, facilitate workshops, drive process improvements, manage adoption/expansion/renewals, engage C-level stakeholders, and feed product insights back to development teams.

Deliver instructor-led and customized Celonis Process Intelligence training to partners and customers in India. Design enablement journeys, lead workshops, consult on platform use, measure training impact, improve materials, and collaborate globally to ensure high-quality, value-driven learning experiences.

The Client Value Partner role at Celonis is focused on leading customer success and value transformation initiatives for strategic accounts in the Utilities & Energy sector, while collaborating with C-Level executives and cross-functional teams.

The Lead Value Engineer is a trusted advisor to customers, driving their value journey through analytics, process improvement, and stakeholder engagement, particularly in Finance and Supply Chain.

The Applied Value Engineer role involves driving business transformation through data analysis, guiding customers on process improvements, and managing value realization projects, while collaborating with sales teams and stakeholders.

The Client Value Partner will drive business transformation initiatives for strategic Public Sector clients, ensuring customer success and satisfaction. Responsibilities include managing executive relationships, establishing Celonis program roadmaps, and facilitating project completion. The role involves mentoring teams, driving customer value, and advocating for customers within Celonis, while fostering collaboration and innovation across various internal teams.

As a Value Engineering Manager at Celonis, you will lead a team to drive customer value journeys, supporting acquisition, expansion, and renewals while fostering strategic client relationships and enhancing process intelligence capabilities.

The Client Value Partner leads customer success in the public sector, driving transformation programs, managing executive relationships, and fostering innovation to maximize platform value.

Deliver instructor-led and customized enablement workshops for partners and customers across EMEA using the Celonis platform. Develop training materials, measure training impact, consult on platform value generation, improve enablement approaches, and coordinate with internal stakeholders to meet account enablement needs.

Serve as a trusted advisor driving customer value with the Celonis Process Intelligence Platform. Lead value assessments, build demos and business cases, run workshops, present to executives, and manage the end-to-end customer value lifecycle to accelerate adoption, expansion, and renewals across manufacturing and other industries.