Client Value Partner - Utilities & Energy Industry

Reposted 10 Days Ago
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New York, NY, USA
Hybrid
233K-270K Annually
Expert/Leader
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
Celonis helps the world’s largest and most esteemed brands make processes work for people, companies and the planet.
The Role
The Client Value Partner role at Celonis is focused on leading customer success and value transformation initiatives for strategic accounts in the Utilities & Energy sector, while collaborating with C-Level executives and cross-functional teams.
Summary Generated by Built In

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The Opportunity

Are you a business outcome-driven transformation leader with 15+ years of experience designing and operationalizing large-scale cloud, edge, and AI platforms? We are looking for a Lead Value Engineer  to bridge the gap between business and technology for top-tier power, gas, and renewable energy accounts.

You will act as a senior technical advisor to C-suite executives (COO, CTO, CFO, Chief Sustainability Officer), guiding teams from prototype to production at a global scale. By combining Process Intelligence software (Celonis) with cutting-edge Edge AI and cloud technologies, you will map strategic goals to a long-term vision, deploy Process Mining Centers of Excellence, and architect large-scale transformational programs for critical infrastructure clients.

The Work You’ll Do: Identify & Frame Value
  • Translate Strategy to Operations: Analyze the utility client's strategic goals—such as grid modernization, decarbonization, or asset lifecycle extension—and map them to a long-term vision utilizing Process Intelligence software.
  • Target High-Impact Areas: Architect the C-suite agenda by optimizing entire value chains, specifically targeting areas like capital project procurement, enterprise asset management (EAM), and grid maintenance scheduling. Integrate substation-level IoT monitoring, drone-based computer vision for asset inspection, and edge automation enabling modern smart grid concepts.
  • Build the Business Case: Develop robust Business Cases and AI roadmaps in support of organizations. Identify opportunities for general automation, Edge compute, and AI/ML pipelines across hybrid and highly secure infrastructures.
  • Undertake Value Assessments: Leverage deep product knowledge as a certified Celonis Value Assessment Expert to communicate value opportunities and strategic roadmaps.
The Work You’ll Do: Realize & Orchestrate Value
  • Drive Engagement Success: Head several Process Improvement workstreams for transformational programs at Fortune 500 Energy & Utility clients.
  • Orchestrate the Ecosystem: Deploy Process Mining Centers of Excellence to support the deployment and operationalization of Celonis. Coordinate technical teams to deliver architecture reviews, executive workshops, demos, and technical execution.
  • Solve Systemic Challenges: Develop custom data models, data dashboards, and automations to identify and correct operational errors. Execute requirements gathering to prevent mismatches in critical supply chain operations, work orders, field service dispatch, and energy settlement invoices.
  • Facilitate Workshops: Facilitate process mapping workshops to identify and qualify opportunities for process enhancement in Grid Operations, Field Services, and Finance functions. Accelerate Proof of Concepts to drive business and technology decisions.
  • Deliver Measurable Impact: Drive significant CAPEX/OPEX savings and grid reliability improvements while automating workflows to save thousands of hours of manual effort. Target shaping technical strategy with an estimated $100M+ in customer ROI.
  • Manage Architectural Risk: Perform architectural risk reviews to validate system direction early and minimize vulnerability exposure. Partner with infosec, legal, and compliance teams to define strict guardrails for AI data collection, training, and regulatory compliance (FERC, NERC, and critical infrastructure security).
The Work You’ll Do: Scale & Innovate
  • Codify Best Practices: Develop standards to analyze, automate, and improve business processes in a product-agnostic manner. Streamline edge and cloud deployments utilizing CI/CD and infrastructure automation concepts (templated deployments, environment separation).
  • Build Strategic Partnerships: Develop meaningful partnerships with various process-oriented firms to support clients across SCADA data preparation, system migration, data warehousing, and process mining use case needs.
  • Innovate & Enable: Publish internally developed applications to enable customers to dynamically forecast load, optimize distributed energy resources (DERs), and take corrective action during outages. Drive innovation utilizing IoT, computer vision, and experimental GPUs at the industrial edge.
  • Expand Global Footprint: Manage multi-year regional deployments supporting multiple regulatory jurisdictions and energy markets for multi-national clients.
The Qualifications You Need
  • Deep Industry Experience: 15+ years of relevant experience designing and operationalizing massive-scale distributed platforms. You possess a proven track record delivering highly reliable, edge-scale IoT and data solutions for massive enterprise footprints (e.g., driving cross-industry innovation from giants like Walmart and Tyson directly into large-scale industrial or utility operations).
  • Consulting Leadership: Proven progression in technology strategy, with experience serving as a Consultant, Senior Consultant, Manager, Director of Process Intelligence, or Vice President of Technology.
  • Value Realization Skills: You have a track record of driving large-scale transformation programs. You understand how to impact the operational baseline through asset optimization, predictive maintenance, logistics efficiency, and cash flow improvement.
  • Domain Expertise: Demonstrated experience managing multi-year deployments for massive enterprise clients, coupled with a deep understanding of capital project procurement, work order management, and accounts payable.
  • Technical Fluency: You understand the modern enterprise stack (SAP S/4HANA, Oracle, IBM Maximo, ADMS/SCADA systems) and how to translate Celonis use cases into the customer's specific business landscape. Extensive hands-on experience utilizing Azure AI Foundry, LLMs, Python, and SQL.
  • Stakeholder Management: Exceptional stakeholder management skills, with proven experience working closely with application owners, server owners, managed service providers, and business leadership.
  • Education: MBA strongly preferred. Degree in Business, Industrial Engineering, Electrical Engineering, or a Master of Computer Information Systems (MCIS) / Bachelor of Information Systems (BIS) is required.

Visa sponsorship is not offered for this role.

The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
The base salary range below is for the role in New York, based on a Full Time Schedule.
$233,000$270,000 USD

What Celonis can offer you:

  • Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
  • Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
  • Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
  • Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
  • Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
  • Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
  • Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
  • Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
  • Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

About Us:

Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

Please be aware of common job offer scams, impersonators and frauds. Learn more here.

Skills Required

  • Minimum 15 years of relevant customer success, strategy consulting, or related experience in Industry
  • Advanced industry expertise in Utilities & Energy
  • Experience in driving large scale transformation programs and process re-engineering engagements
  • Ability to navigate large global organizations and persuade stakeholders with data

What the Team is Saying

Sydney
Alex
Laura
Sanat
Nitay
Ankita
Andrew
Kat
Paula

Celonis Compensation & Benefits Highlights

  • Parental & Family Support Policies provide day‑one eligibility with 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, including adoptions. Feedback suggests this is a standout, recently revamped program positioned in a top‑tier bracket.
  • Equity Value & Accessibility All full‑time employees receive equity grants with annual refreshes and merit awards, and an “education kicker” grant is offered for each child born to or adopted by an employee. This breadth suggests accessible ownership with ongoing potential value.
  • Leave & Time Off Breadth Offerings include unlimited PTO in applicable regions, generous global PTO, paid holidays and sick days, wellness days, and paid Impact Days for volunteering. Hybrid work and flexibility further support time away.

Celonis Insights

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The Company
HQ: New York, NY
3,000 Employees
Year Founded: 2011

What We Do

Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. # Approximately half of the top 200 companies of the Forbes Global 2000 are Celonis customers. # More than 30% of the Fortune Global 500, and more than 25% of the Fortune 500 are Celonis customers. # To date, Celonis customers have realized more than $8 billion in value, and identified more than $18 billion in value. Celonis has been recognized as: # Germany’s most valuable startup and one of the most valuable in New York City # One of the world’s 50 most valuable private companies # The first German decacorn and one of only 48 in the world # The second largest unicorn in Europe

Why Work With Us

Celonis is a dynamic, fast-paced, and rewarding place to work. Proudly calling ourselves Celonauts, we are innovators and change-makers who challenge the status quo. We tackle challenges together and celebrate our successes as a team in and out of the office. Together, we’re changing the world one process at a time. Care to join us?

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Employees engage in a combination of remote and on-site work.

Celonis offers a hybrid work policy, blending remote work flexibility with in-office collaboration. Employees enjoy the comfort of working from home while benefiting from teamwork and connection in our modern office spaces.

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