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Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 IT support for end-user devices, perform troubleshooting, log incidents in ITSM platforms, and support remote access.
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LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 IT support for end-user computing devices. Responsibilities include troubleshooting, incident logging in ITSM, and managing remote access issues.
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LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 IT support for end-user devices, remote access troubleshooting, and incident management using ITSM tools like ServiceNow.
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Itil 4LinuxMicrosoft Endpoint ManagerRemote Support ToolsVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
As a Tier 1 Initial Support Analyst, you will provide troubleshooting support for computing devices, manage incidents in ITSM platforms, and ensure customer satisfaction through effective communication and problem-solving skills.
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Itil 4LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
As a Level 2 Technical Support Analyst, you will provide Tier 1 IT support for various computing devices, manage logistics, configure printers, and ensure seamless IT service delivery.
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AWSAzureCitrixCloud-Based SolutionsDhcpDnsGCPJIRAServicenowTcp/IpVMware
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Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Tier 1 Initial Support Analyst provides IT support by troubleshooting end-user devices, logging incidents in ITSM platforms, and assisting with remote access and connectivity issues.
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LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 analysis and support for IT issues including user devices, remote access, and incident management, while logging and categorizing incidents.
Top Skills:
LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 IT support for end-user devices, troubleshoot connectivity issues, log incidents in ITSM platforms, and document findings. Collaborate with a dynamic team to enhance customer satisfaction.
Top Skills:
LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 IT support for end-user devices, including troubleshooting issues, logging incidents, and supporting remote access. Collaborate with a team to enhance customer experience.
Top Skills:
LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 IT support for end-user devices, troubleshoot issues, log incidents in ITSM, and document findings. Must have strong communication and analytical skills.
Top Skills:
LinuxMicrosoft Endpoint ManagerServicenowVmware HorizonWindows
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