Top Customer Success & Experience Jobs

The Implementation Manager oversees customer relationships, ensuring successful software deployments while managing project timelines and stakeholder communications.

The Customer Advocacy Manager will lead the advocacy strategy, build relationships with customers, and manage advocacy programs to enhance brand narrative and drive revenue growth.

Lead a customer marketing team focused on retention, expansion, and community engagement. Utilize data-driven insights to influence marketing strategies and collaborate across departments to drive customer success.

As a Customer Support Specialist, you'll engage with customers via phone, email, and live chat to deliver exceptional support and resolve inquiries, ensuring a positive experience with AlertMedia.

As a Customer Support Specialist, you will engage with customers via phone, email, and chat, providing excellent support, managing tickets, and ensuring customer satisfaction with professionalism and empathy.

Lead and manage a team of Customer Success Managers, ensuring high-quality customer experiences while coaching and developing team members in a fast-paced environment.

The Customer Onboarding Specialist is responsible for managing SMB customer implementations, facilitating onboarding processes, and ensuring effective communication between teams to enhance customer success.

The Customer Account Director will lead revenue growth through customer renewals, upsells, and expansions, while collaborating with the sales and success teams to retain and grow ARR.