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eCommerce • Information Technology • Marketing Tech • Software
The Product Support Analyst will respond to client requests, coordinate bug fixes, and enhance customer experience through collaboration and documentation improvements.
Top Skills:
DatadogGitJira Service DeskPostman
eCommerce • Information Technology • Marketing Tech • Software
Manage a portfolio of strategic B2B SaaS accounts to drive adoption, retention, and growth. Build C-level relationships, create customized success plans, mitigate risk, run workshops, and collaborate with implementation teams to deliver measurable customer value and ROI.
Top Skills:
Ai IntegrationsAkeneoProduct Information Management (Pim)SaaS
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