Top Customer Success & Experience Jobs

Leads and coaches Advertiser Success Managers responsible for strategic advertiser relationships, retention, upselling, renewals, and budget expansion. Builds a revenue-focused, high-performing team; establishes account planning, forecasting, CRM, and operational processes; supports executive client engagements; and partners with Sales, Product, Campaign Management, Marketing, and Operations to improve advertiser outcomes and drive growth.

The Publisher Account Manager will manage relationships with publisher partners, optimize revenue, drive growth, and identify new opportunities within the partner network.

As an Advertiser Success Manager, you'll manage relationships with retail and eCommerce brands, driving revenue growth through data insights and strategic advisement. You'll align client objectives with performance strategies and lead account plans based on retail KPIs.

Act as primary technical partner for publisher accounts, lead end-to-end integrations, validate endpoints and reporting, monitor integration health, troubleshoot incidents, use SQL and analytics to optimize monetization, and maintain integration documentation and best practices.

Manage and optimize publisher placements by analyzing performance data, engaging with publisher partners, identifying growth opportunities and risks, supporting onboarding, documenting metrics, and collaborating cross-functionally to improve outcomes and inform product development.