Top Customer Success & Experience Jobs

Lead onboarding and integration of enterprise clients, design onboarding workflows, train product analysts, collaborate cross-functionally to define business requirements, analyze product performance using analytics tools, and provide data-driven improvements to ensure successful adoption of Rain's payments products.

Lead onboarding for B2B partners by collaborating with sales, solutions, operations, and compliance to integrate accounts, design onboarding workflows, troubleshoot issues, track product performance metrics, provide data-driven UX insights, and define business requirements and user stories with product managers.

As a Customer Engineering Lead, manage customer engineering efforts, coordinate between post-sales and solutions teams, resolve technical issues, and identify efficiency improvements using AI.

As a Technical Account Manager, you'll act as the technical expert for strategic partners, leading technical integrations, troubleshooting, and transforming partner feedback into structured product input while developing documentation and guides.

The role involves managing compliance programs including SOC and GDPR, leading audits, and building a compliance culture within the organization.

As a Solutions Engineer, lead customer implementations, troubleshoot technical issues, and bridge the gap between clients' needs and the engineering team to enhance product development.