Top Customer Success & Experience Jobs

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

As a Team Lead Onboarding Manager, you'll oversee customer onboarding, mentor specialists, develop processes, and ensure adoption of legal AI solutions.

The Customer Onboarding Manager at Eve will guide customers through the implementation and training of AI solutions, ensuring successful adoption and optimization while collaborating with cross-functional teams.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Head of Revenue Enablement will create and implement onboarding, training programs, and performance metrics for sales teams, ensuring alignment and productivity.

As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.