Top Customer Success & Experience Jobs

Manages a regional portfolio of automotive dealership clients, focusing on relationship management, revenue retention, product utilization, upgrades, upselling, and client success. Identifies risks, analyzes account performance, develops corrective action plans, provides software guidance and training, and advocates for client needs internally. The role operates remotely with occasional onsite visits, supports other Performance Managers, participates in workshops and vendor events, and may travel up to 50%.

Manages a regional portfolio of automotive dealership clients, retaining revenue, increasing product utilization, identifying upgrade and upsell opportunities, and resolving at-risk account issues. Builds client relationships, analyzes account performance, provides consultative recommendations, supports product training, and advocates for customer needs internally. Works independently with limited supervision, mentors newer managers, participates in workshops and vendor events, and may travel up to 50% for client engagements.

Manages a portfolio of automotive dealership clients, driving product adoption, retention, upgrades, upselling, and revenue growth. Builds client relationships, analyzes account performance, resolves complex issues, develops action plans for at-risk accounts, provides training, and advocates for client needs internally. The remote regional role covers Florida, Georgia, and Alabama, includes occasional onsite visits and special projects, and requires travel up to 50%.

Delivers onsite and virtual training and consulting for automotive dealership software customers. Customizes curricula, troubleshoots product questions, develops training plans, advises on software and hardware needs, documents training activities, and supports product enhancement reviews. The role requires extensive nationwide travel, strong automotive dealership and accounting knowledge, customer-focused communication, and proficiency with Microsoft Office and dealership software systems.

Manage and expand relationships with major automotive dealer groups across a regional territory. Responsibilities include client retention, revenue growth, product optimization, analytics consultation, customer training, issue resolution, account planning, and identifying whitespace opportunities. The role partners with dealership and corporate stakeholders, coordinates product workshops, supports implementations, and collaborates with sales, support, and internal specialists. Frequent field travel within the assigned territory is required.

Manages relationships with major automotive dealer-group clients across Greater Los Angeles or Orange County. Responsibilities include client retention, revenue growth, product optimization, analytics consultation, customer training, issue resolution, account planning, and identifying expansion opportunities for Autotrader, KBB.com, and Kelley Blue Book products. The role is primarily field-based and requires frequent travel throughout the assigned territory.

Manages major automotive dealer-group accounts across a regional territory, focusing on client retention, revenue growth, product adoption, analytics, consultation, training, and issue resolution. Builds relationships with dealership and corporate stakeholders, identifies expansion opportunities, develops account strategies, optimizes Autotrader and Kelley Blue Book products, coordinates product workshops, and collaborates with sales, support, and internal specialists. The role requires up to 75% travel and residence in the DFW, West Texas, or Oklahoma City region.

Manages and expands relationships with major automotive dealer groups across an assigned regional territory. Responsibilities include client retention, revenue growth, account strategy, product optimization, performance analytics, customer training, issue resolution, and identifying expansion opportunities for Cox Automotive digital media and software products. The role requires frequent field engagement, collaboration with sales and support teams, strategic account planning, and travel of up to 75%.

Manages relationships with major automotive dealer groups across Greater Los Angeles or Orange County. Responsibilities include client retention, revenue growth, product optimization, analytics consultation, customer training, issue resolution, account planning, and coordination with sales and internal product teams. The role requires extensive field travel, relationship development with dealership and corporate stakeholders, and strategic use of Cox Automotive products including Autotrader and Kelley Blue Book.

Manage and grow relationships with major automotive dealer-group clients across a regional territory. Responsibilities include client retention, revenue growth, product optimization, performance analytics, account strategy, customer training, issue resolution, reporting, and coordination with internal sales and support teams. The role focuses on Autotrader, KBB.com, and Kelley Blue Book products and requires frequent field travel within the assigned territory.