Top Customer Success & Experience Jobs

Lead a portfolio of customers, develop success plans, drive engagement strategies, and ensure measurable impacts through strong relationships and collaboration.

The Technical Account Manager owns integration processes with suppliers, managing multiple projects, communications, and support, while fostering supplier relationships and improving operational activities.

As a Senior Solution Consultant, you'll lead P2I product deployments, guiding customers in managing procurement processes and ensuring successful implementation while fostering strong relationships with clients and partners.

The Customer Value Manager ensures customer success by driving value realization, managing relationships, leading metrics workshops, and supporting renewals with strategies to increase customer utilization and satisfaction.

The Customer Value Manager ensures customers achieve value realization and success goals, acts as a primary contact, and collaborates on renewals and product adoption.

As a Technical Support Engineer, you'll provide second-level support for Coupa's procurement platform, resolving issues and collaborating with teams to enhance customer success and drive product value.

The Senior Value Assurance Director safeguards financial and operational value for key customers, resolving escalations, designing strategic plans, and ensuring customer success through cross-functional leadership.

The Sr. Value Assurance Director drives resolution of complex customer escalations, ensuring contract retention and maximizing operational value, while leading cross-functional teams and interfacing with executive-level clients.

The Lead Solution Consultant will support pre-sales efforts in Supplier Relationship Management, conduct assessments, and propose optimization opportunities.

The Sr. Digital Customer Value Manager drives customer engagement with Coupa solutions, manages value delivery portals, and collaborates across teams to enhance customer success.