Top Customer Success & Experience Jobs

Manage and develop Salesforce applications and solutions, lead projects, support users, and optimize business processes for Salesforce platform.

The Consultant, Supplier Services coordinates key supplier communication for Coupa customers, guiding development of communication strategies to boost supplier adoption and payment adoption, while tracking activities and reporting progress to stakeholders.

The Account Director will drive account expansion by maintaining relationships with customers, developing strategies, and identifying cross-sell opportunities.

Provide second-level technical support for Japanese enterprise customers using Coupa's products, focusing on issue resolution, ticket handling, and collaboration with cross-functional teams.

As a Senior Technical Architect (Pre-Sales), you will engage with enterprise-level accounts to articulate Coupa's platform, address technical objections, and act as a technical expert in customer interactions, enhancing understanding and trust in the platform's capabilities.

The Senior Solutions Consultant provides technical expertise during the sales process, creating presentations, demonstrations, and materials to drive Coupa's revenue. This role requires strong experience in selling SaaS solutions and managing customer accounts, alongside delivering high-quality technical presentations.

As a Senior Partner Success Manager, you'll develop partner sales strategies, onboard resellers, and support strategic initiatives to boost Coupa's revenue through partnerships.

As a Customer Growth Account Director, you will enhance customer relationships, drive account expansion, and identify cross-sell opportunities to promote growth in existing accounts.

Lead a portfolio of customers, develop success plans, drive engagement strategies, and ensure measurable impacts through strong relationships and collaboration.

The Technical Account Manager owns integration processes with suppliers, managing multiple projects, communications, and support, while fostering supplier relationships and improving operational activities.