Top Customer Success & Experience Jobs

The role involves leading a customer success team, ensuring customer satisfaction, managing relationships, and driving growth within the customer base.

As End User Product Solutions Lead, manage a team to resolve complex user issues, ensure quality support, and collaborate with internal teams for product improvements.

The Customer Training Specialist will ensure smooth client onboarding and transition, conduct trainings, gather feedback, and enhance user experiences with products.

As a Business Development & Partnerships Manager, you'll drive strategic partnerships, evaluate opportunities, and manage stakeholder relationships to drive growth for EliseAI.

Own the end-to-end renewal motion: forecast, negotiate, design processes, manage a high-volume book to meet retention and multi-year renewal targets, identify upsell/cross-sell, maintain 90-day forecasts/metrics, collaborate with Sales/Finance/Legal, and inform product and GTM strategy.

Responsible for designing and implementing training programs for Sales and Customer Success teams, improving performance through metrics, and collaborating with departments for training needs.

Deliver tailored live training sessions and workshops for clients on using EliseAI products effectively, while collecting feedback and improving internal programs.

The Customer Education Specialist will manage onboarding processes, deliver training sessions, gather feedback, and enhance client experience with products.

As an On-Site Calling Specialist, you will conduct sentiment calls, troubleshoot issues, and support the Customer Success team while becoming an expert in the company’s product.

As an AI Operations Specialist, you'll monitor AI system performance, collaborate with teams to resolve issues, drive audits, and improve customer experience through feedback collection.