Implement, configure, upgrade, and troubleshoot Vertafore software for clients. Manage multiple concurrent implementations, provide technical guidance, document configurations, participate in design and planning, and support after-hours or weekend production events to ensure successful deployments.

Leads complex MGA insurance technology consulting engagements from discovery through implementation and optimization. Advises customers on underwriting, policy administration, distribution, delegated authority, and operational workflows. Supports pre-sales discovery, solution scoping, estimates, SOWs, workshops, and executive presentations. Mentors consultants, improves delivery methodologies, manages escalations, conducts user acceptance testing, and drives post-implementation adoption. Requires deep P&C insurance and MGA expertise, enterprise software implementation experience, and knowledge of integrations, APIs, data migration, and Agile delivery.