Top Tech Jobs & Startup Jobs in Columbus, OH

Supervises the Workers' Compensation team, assists with process improvements, employee training and development, and resolves departmental issues.

Plan, own and execute a portfolio of regional and marquee events end-to-end, manage event budgets and vendors, develop event strategy and reporting, coordinate cross-functional stakeholders, implement event technology and processes, produce pre/during/post event content and analytics, maintain global events calendar, and travel ~15-20% for event execution.

Supervise Project Attorneys to ensure productivity, call quality, and adherence to procedures. Monitor and grade calls, provide feedback, maintain policies and knowledge base, support workforce management, liaise between teams, assist Project Manager with UAT/data analysis/system issue diagnosis, and handle customer phone interactions.

Serve as primary contact for strategic law firm clients to drive adoption, retention, and expansion. Lead QBRs, success planning, and cross-functional issue resolution. Provide guidance on billing, reporting, integrations, and document automation. Identify upsell opportunities, mentor a small team of Client Success Managers, and contribute to Client Success playbooks and scalable engagement programs.

Lead and scale HYPR's Customer Success organization to drive post-sales deployments, retention, expansion, onboarding efficiency, product adoption, and customer satisfaction. Partner with Sales, Support, Product, and Engineering to resolve issues, capture customer feedback, and turn customers into references while pursuing revenue growth and operational improvements.

Hunt and build pipeline for SMBs via personalized outbound outreach. Run short discovery calls, qualify security/productivity/process opportunities, demo the platform, partner with MSPs/HR/accountants, and address privacy concerns while demonstrating ROI on insider risk and productivity.

Lead enterprise data architecture, migrations, and data services; define standards and roadmaps; oversee complex ETL and third-party integrations; deliver analytics, BI dashboards, and commercialization of AI analytics offerings; build the Data Strategy & Services organization and ensure continuity for legacy clients while partnering across Product, Engineering, Sales, and Customer Success.

Strategic HR Business Partner advising Engineering, Research, Product Strategy, and Technical Operations on organizational design, workforce planning, leadership coaching, performance management, compensation, employee experience, and HR operations. Build people programs, drive talent and succession planning, partner with recruiting and legal, leverage people data and AI tools, and serve as a Rippling administrator to scale processes across globally distributed technical teams.

Design, develop, maintain, and support digital asset management and media systems, including automation, integrations, and infrastructure. Develop software and automated tests, manage releases, perform system administration and incident response, conduct reliability improvements, produce architectural documentation, and provide technical direction, mentoring, and continuous improvement for media workflows and metadata operations.

Manage a book of SaaS accounts to drive net retention through upsells, renewals, and relationship management. Build proposals, manage pipeline, collaborate cross-functionally, and support client lifecycle and product adoption.