Top Tech Jobs & Startup Jobs in Columbus, OH

Provide high-quality trading support to enterprise clients: troubleshoot order entry, FIX sessions, execution and OMS issues; monitor trading activity and corporate actions; collaborate with trading desks, IT, and compliance; ensure regulatory compliance and risk mitigation; collect client feedback to improve services.

Own renewal and growth for a 5-10 enterprise account portfolio. Serve as primary client contact, deliver business reviews, craft data-driven narratives, identify expansion opportunities, present product roadmaps, run strategy sessions, host events, and generate referrals.

Lead commercial analytics to measure ROI, uncover growth opportunities, and deliver actionable insights. Build dashboards, perform SQL-based analyses, improve data quality, support forecasting, and implement automation/AI to streamline workflows. Partner cross-functionally with Sales, Marketing, Finance and Strategy to influence revenue and retention decisions.

Own the full sales cycle for an early-stage AI recruiting platform: prospect, demo, negotiate, close deals, build pipeline, refine outbound strategy with the CEO, represent the company at events, and coordinate handoffs with Customer Success to ensure long-term account health.

Lead and build the commercial legal function for project financing and procurement. Structure and negotiate SPV, loan, security, EPC, IP licensing, MSAs, POs, and warehousing agreements. Support sales on RFPs, ensure regulatory compliance, and manage outside counsel while executing substantive legal work to limit outside fees.

Own member inquiries from first contact to resolution across email, live chat, and occasional phone. Triage and prioritize tickets, verify accounts, resolve bookings, cancellations, modifications, and billing issues, coordinate with operations and suppliers, maintain canned responses and help content, and surface recurring problems for root-cause fixes.

Perform test case execution, regression, smoke, and exploratory testing for PC/console projects; report clear reproducible bugs; maintain test plans; collaborate with developers, designers, and QA leads to resolve issues and improve gameplay quality.

Monitor and drive Customer Service team performance via KPI tracking, gap analysis, dashboards, process improvement, and stakeholder reporting. Support global/regional CS projects, identify automation/offshoring opportunities, and assist with team issues.

Provide primary legal support for the end-to-end home equity origination lifecycle, advising on federal and state consumer finance regulation, UDAAP and fair lending, privacy (GLBA/CCPA), and transactional agreements. Review marketing and product materials, manage litigation and consumer disputes, coordinate outside counsel, and partner cross-functionally to scale origination processes and ensure compliance as the business grows.

Serve as the trusted technical advisor to customers, define Technical Success Plans, drive onboarding, adoption, and consumption of Elastic solutions (observability, security, search), remove technical friction, collaborate with account and service teams, identify expansion opportunities, and align Elastic technology with customer business goals to grow ARR and ensure customer satisfaction.