Top Customer Success Jobs
The Adoption Specialist is responsible for providing adoption services and training for Collaboration solutions, including Cisco WebEx, Cisco Video Endpoints, Cisco IP Phones, Cisco Collaboration SaaS Solutions, Zoom Meetings, Zoom Phone, Zoom Chat, and Zoom Events. They will develop training curriculum, conduct training sessions, and provide adoption incentives. The Adoption Specialist will also assist customers in leveraging Collaboration solutions to solve business problems and identify tools and applications to enhance adoption and customer retention.
As a Customer Success Manager, you will be the main customer contact for Bridgeway, focusing on customer relationships, retention, and satisfaction. You will ensure customers receive value from our SaaS products, conduct regular reviews, document strategies, and collaborate across departments to meet customer needs.
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
The Mail Success Specialist at The N2 Company will be responsible for managing mailing and shipping operations, coordinating with USPS, conducting market research, optimizing postage pricing strategies, and maintaining vendor relationships. This full-time remote role requires knowledge of BCC Software, USPS tools, and experience in mailing processes and customer support.
Join our remote team as a Mail Success Specialist at The N2 Company, America's leading publisher of community magazines. Responsibilities include resolving mailing and shipping issues, conducting market research, driving strategic partnerships, optimizing postage pricing strategies, and managing USPS relationships. Full-time, fully remote role with a focus on customer support and data analysis.
The Principal Disaster Recovery Specialist will oversee the development and management of disaster recovery strategies, conduct risk assessments, and coordinate with IT departments. The role involves leading drills, managing vendor relationships, and staying updated on industry trends, while also leading and mentoring an infrastructure team.
Customer Success Specialist at BizzyCar, responsible for managing customer accounts, analyzing strategies, executing tactics to increase customer value, and collaborating with sales and technical teams. Key responsibilities include onboarding, training, account reviews, data analysis, and reporting to management. Requires 1+ years of client-facing experience and Bachelor's degree.
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
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