Top Customer Success Jobs
The Partner Success Manager will drive the success of partner relationships, engage with partners and customers, ensure operational efficiency, and support growth initiatives. Responsibilities include managing partner operations, supporting new business engagements, and collaborating on marketing efforts.
The Quality Specialist is responsible for quality management, process improvement, and operational excellence. This role involves audits, data analysis, process improvement, training, and cross-functional collaboration.
The Technical Implementation Specialist at Age of Learning acts as a trusted advisor, driving technical relationships with key customers. Responsibilities include leading onboarding activities, resolving technical issues, collaborating with internal teams, and ensuring excellent customer experiences. This role requires strong communication skills and proficiency in technical subjects.
The Pricing Specialist role focuses on developing capital funding models, refining pricing strategies, conducting financial analysis for project finance and investments. Responsibilities include due diligence, financial risk assessment, preparing financing proposals, and collaborating with cross-functional teams to support management decisions.
As an English Speaker Diarization Specialist, you will review audio files, identify speakers, and add timestamps for speaker turns. This role is flexible, allowing you to work at your own pace, and aims to support the development of AI-powered speech recognition technology.
The Renewals Specialist is responsible for managing account renewals, coordinating with Customer Success and Account Executives to enhance the customer experience, drive subscription revenue, and facilitate contract processing. The role involves negotiation with customers, updating renewal forecasts, promoting upsells, and providing feedback on renewal processes.
As a Customer Success Manager, you will build and maintain relationships with customers, serve as the voice of the customer, analyze customer data to inform product development and promote customer retention, while also acting as an advocate within the organization.
The Bilingual Customer Support Engineer at FireMon provides exceptional customer support for technical issues related to FireMon products. Responsibilities include managing and prioritizing customer tickets, conducting troubleshooting, collaborating on projects, and maintaining high standards of customer service. This position also requires flexibility for on-call shifts in a 24/7 support environment.
The Client Renewal Executive manages the contract renewal process for Direct Client Services at bswift, overseeing negotiations and ensuring successful execution. They collaborate with internal stakeholders, monitor contract performance, drive client retention, and maintain compliance with company standards while staying informed about industry trends.
The Client Strategist leads a portfolio of e-commerce clients, developing long-term strategic marketing plans and driving client success. Responsibilities include managing account and client relations, facilitating cross-channel collaboration, and communicating performance data effectively. Strong leadership and time management skills are essential.
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