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Top Customer Success Jobs
Logistics • Software
As a Customer Success Manager at Cofactr, you will lead customer onboarding, build relationships to enhance satisfaction and retention, manage customer projects, provide support and advice, and gather insights for product development. The role involves close collaboration with product and sales teams to improve the customer experience and shape post-sales strategies.
Hardware • Information Technology • Internet of Things
The Client Retention Specialist engages customers who showed interest in fiber internet services but haven't completed installations. This role involves communicating effectively, overcoming obstacles, and collaborating with sales and marketing teams to finalize installations while collecting customer feedback.
Software
As a Customer Success Manager, you will build trusted relationships with clients, assist in the implementation of Intradiem solutions, develop success plans, track customer value metrics, and advocate for account expansions while ensuring the highest level of customer satisfaction and retention.
Featured Jobs
Mobile • Telehealth
The Customer Success role at Pulsara focuses on building relationships and supporting healthcare teams in utilizing their platform effectively. Responsibilities include onboarding, training, and socializing best practices to ensure customer satisfaction and success in patient care.
Fintech • Mobile • Payments • Software • App development
The Training Manager, Customer Support at SQUIRE is responsible for strategic and operational leadership in developing training and quality initiatives for the Customer Support team, creating impactful training content, managing onboarding programs, enhancing team performance, and analyzing performance data for continuous improvement.
Software
The Customer Success Manager at Teamwork.com will manage mid-market customer accounts by understanding their needs and driving product adoption. Responsibilities include monitoring customer health metrics, facilitating product rollout, acting as a customer advocate, influencing product development, and reporting risks related to customer churn to leadership.
Software
The Onboarding Specialist is responsible for the onboarding and long-term success of enterprise customers' accounts, managing relationships, improving product utilization, providing training and support, and innovating processes to enhance customer experience.
Top Skills:
,
Software • Analytics
The Director of Digital Customer Success will design and implement strategies to enhance customer engagement and retention, manage a Customer Success Management team, utilize analytics tools for insights, and collaborate across departments. This role aims to improve customer satisfaction through innovative solutions and measurable outcomes, reporting initiatives directly to senior leadership.
Software
As an Onboarding Specialist, you will ensure a smooth onboarding experience for clients by guiding them through product setup, conducting demos, and collaborating with various teams. You will track onboarding progress, provide feedback for improvements, and help clients realize the value of the product from day one.
Artificial Intelligence • Other • Sales • Software
The Customer Engineer at Cresta is responsible for executing integration designs, building applications using SDKs, and collaborating with customer success teams. The role focuses on removing technical barriers and ensuring seamless integration of AI solutions in enterprise contact centers, while managing multiple projects and driving customer value.
Top Skills:
GoJavaScriptPython
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