Top Customer Success Jobs
The Customer Success Associate will manage customer portfolios and relationships, conduct business reviews, facilitate training, and collaborate with sales and product teams. The role requires strong project management skills and a passion for enhancing customer experiences in healthcare.
Seeking an experienced Senior Customer Success Manager to drive customer satisfaction, retention, and growth for key enterprise clients. Responsible for lifecycle management, relationship building, and collaboration with internal stakeholders. Requires 5 years of experience in customer success or related field, strong communication skills, and passion for exceptional service.
The NetSuite Integration Specialist at ShipHero is responsible for managing efficient implementations of the integration between ShipHero WMS and clients' NetSuite ERP. This role involves customer communication, collaboration, and strategic planning from requirement gathering to go-live support.
Assist with research design, analysis, and reporting for quantitative and qualitative research projects. Responsibilities include questionnaire design, data collection planning, proposal development, research report drafting and editing.
The Customer Success Manager is responsible for managing a dedicated book of accounts post-implementation, ensuring customer retention and satisfaction. Key activities include conducting Executive Business Reviews, developing relationships with decision-makers, creating Customer Success Plans, and collaborating with the Account Management Team to address customer feedback and technical issues.
As a Customer Support Specialist at uConnect, you will provide exceptional support to customers, troubleshoot issues, and contribute to improving product and support processes. Responsibilities include responding to inquiries, configuring platform settings, maintaining response times, collaborating with teams, and assisting with documentation.
This position entails alerting candidates about relevant startup job opportunities while promoting diversity and inclusion in the application process. Candidates are encouraged to apply regardless of whether they meet every qualification.
The Customer Success Advisor owns the entire customer journey from onboarding to value realization, acting as the voice of the customer while managing relationships with senior IT leaders. They track and measure customer success metrics and must possess strong project management skills, combined with a comprehensive understanding of cybersecurity and risk consulting.
As an Enterprise Customer Success Manager, you will manage a portfolio of enterprise and large mid-market customers, focusing on customer adoption, retention, and growth. You will develop relationships with key stakeholders, provide actionable insights and data analysis, and work with cross-functional teams to meet customer needs. Your role includes mentoring entry-level CSMs and ensuring compliance with best practices while achieving set goals.
As an Enterprise Customer Success Manager at Rentable, you will enhance customer relationships, drive growth and retention, manage a portfolio of enterprise clients, identify opportunities, and collaborate with cross-functional teams to meet client needs and achieve business goals. You will also mentor junior team members and ensure compliance with best practices while consistently meeting performance indicators.
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