Top Customer Success Jobs
Seeking a highly motivated EDI On-boarding Customer Success Manager to define and implement the onboarding process for customers using EDI solutions. Responsibilities include guiding customers through testing, collaborating with internal teams, managing project timelines, providing training and support, and advocating for customers within the company.
As a Customer Success Manager at Seso, you will drive adoption, build relationships, and coordinate with customers to reduce manual processes. Your responsibilities include managing a territory of growers and farm labor contractors, driving high renewal rates, and identifying expansion opportunities. You will collaborate with Sales, Product, and Customer Operations teams to enhance the customer experience. The ideal candidate will have 3+ years of customer success experience, a strong sense of urgency, excellent organizational and communication skills, and the ability to work in a fast-paced environment.
As a Customer Support - Privacy Consultant at Cloaked, you will assist users in navigating our privacy product, help them understand their privacy options, and provide support to ensure a seamless experience with our virtual cloak technology. Your role will focus on building trust and enhancing customer satisfaction by addressing inquiries and providing personalized assistance.
The Client Billing Lead will manage client invoicing, establish billing protocols, lead day-to-day operations, and enhance the revenue cycle while ensuring accurate billing aligned with the firm's objectives.
Seeking a highly motivated Customer Success Manager to engage and retain Enterprise and Global customers, ensuring maximum business value from ProductXM investment.
Clio is seeking a Senior Manager, Scaled Customer Programs in the US, Burnaby, or Toronto. The role involves developing and managing customer success programs, driving retention and satisfaction through automated strategies, and aligning priorities across internal teams to prioritize customer success.
Overseeing and coordinating flight-following activities, monitoring aircraft, dispatching Search and Rescue aircraft, managing communications, coordinating with ATC, and performing other operational tasks.
The Client Implementation Manager will lead the planning, coordination, and implementation of projects for key clients in the health insurance industry. Responsibilities include managing client interactions, documenting implementation details, leading meetings, and ensuring successful project delivery within timelines and budgets while maintaining client satisfaction.
As an Enterprise Customer Success Manager at Gladly, you will build strategic relationships, drive product adoption, ensure renewals, and serve as a customer advocate. Responsibilities include engaging with key stakeholders, gathering feedback, owning retention and renewal numbers, and contributing to program development and strategic planning initiatives.
As a Leave Specialist, you'll manage employees' leave of absence processes from start to finish. Responsibilities include providing personalized support, ensuring accurate payroll processing, and collaborating with various stakeholders to enhance the leave experience. You'll also collect feedback for product improvement and actively participate in team meetings to foster a proactive work environment.
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