Top Customer Success Jobs
As a Customer Success Manager at Forter, you will be responsible for enabling client stakeholders, leading engagements, procuring advocacy, generating upsell opportunities, overseeing renewals, sharing insights, and maintaining clean data. You will need 3-4 years of post-live, client-facing Customer Success experience and the ability to work in a fast-paced environment.
The Associate Content Development Specialist role involves supporting Keyfactor's Knowledge Management strategy, enhancing internal knowledge resources, developing and maintaining KM best practices, and improving accessibility and organization of content. The role also includes collaboration with stakeholders to drive knowledge sharing and alignment with business goals.
As a Strategic Customer Success Manager, you will manage and nurture relationships with over 50 customers, guiding them from onboarding to maximizing the use of Alchemer's platform. You will be responsible for renewals management, leveraging data insights, and identifying upsell opportunities to drive growth while acting as a trusted advisor to ensure customer success.
The Implementation Specialist I will manage the onboarding of mid-market customers, ensuring successful implementation of Pushpay's products. This role requires strong customer interaction skills, project management capabilities, and technical expertise to deliver high-quality service and achieve KPIs.
The Billing Specialist will manage daily billing functions, handle accounts receivable, resolve billing inquiries, maintain billing records, and collaborate with departments to ensure accurate billing. The role requires strong problem-solving, attention to detail, and technical proficiency in accounting software, along with a solid understanding of GAAP and billing practices.
As a Customer Success Representative, you will provide exceptional customer service, assist with account setup and troubleshooting, coordinate transactional support, and collaborate with Sales and Marketing to enhance customer experiences and drive business growth.
The FEA Simulation Specialist will lead client simulations, providing detailed analysis and recommendations to improve product performance. Responsibilities include conducting and documenting simulations using ANSYS software, consulting with clients, delivering technical presentations, and developing customized training courses. The role involves collaboration with sales and business development teams to ensure effective application of simulation solutions.
As a Senior Customer Success Manager at MongoDB, you will act as a strategic advisor to customers, providing guidance on best practices and technology strategies. This role involves leveraging technical and account management skills, advocating for customers, and collaborating with various internal teams to drive effective customer outcomes.
The Account Director will lead Octagon’s client services for Olympic sponsorships, managing project execution, client relationships, and team development while overseeing budget and strategic partnerships. This role requires collaboration with internal teams and key stakeholders to ensure successful delivery of sponsorship initiatives, including travel for programming support.
The Recruiters are responsible for sourcing, interviewing, and selecting candidates for various job openings. They work to match candidates with the right roles within the organization.
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