Top Customer Success Jobs
The Public Relations Specialist II will enhance Compassion's reputation by developing communication strategies, managing media relations, and producing various communication materials. Responsibilities include advocating for children's needs, preparing press-related content, maintaining media presence, and overseeing the organizational brand.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
The Client Relationship Manager is responsible for managing the client experience from referral through continuity of care. This includes developing relationships with referral sources, taking referral calls, educating clients, scheduling visits, managing client care, and coordinating with local office staff to ensure optimal service delivery.
As a QMAP, you will provide medication administration and treatment assistance to residents, supervise self-administration of medications, report on residents' conditions, maintain accurate records, assist with daily living activities, and follow resident care schedules.
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
The Procurement Specialist will source products, respond to customer inquiries, manage inventory control, place purchase orders, maintain inventory systems, monitor supplier performance, and participate in process improvement projects.
The Disclosure Representative SME prepares and reviews foreign disclosure requests, maintains archives, proposes disclosures, and provides recommendations on classified information release according to U.S. policies. They must also comply with security requirements, including holding a Top-Secret clearance with SCI eligibility.
As a Customer Experience Representative, you will be the company's voice, providing exceptional empathy and product expertise to ensure customers feel understood and valued. You will assist customers with a range of needs through phone, email, and chat channels, focusing on equities trading, margin, and options trading-related issues. Your role includes driving continuous improvement in customer experience and growing your financial services expertise.
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