Top Customer Success Jobs
As a Customer Support Specialist at AffiniPay, you will provide exceptional service through inbound calls and support inquiries, troubleshoot product issues, and educate customers on the use of AffiniPay products while maintaining a professional demeanor.
As a Client Billing Support Specialist, you'll help resolve technical issues for Clients and Therapists via phone, educate them on the Grow Therapy platform, and work with product teams to enhance the platform. You'll be their advocate, ensuring their issues are addressed and that they feel heard throughout their experience with Grow Therapy.
The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.
Featured Jobs
The Onboarding Specialist is responsible for training new restaurant partners on inKind's platform, ensuring successful product implementation. Responsibilities include coordinating onboarding processes, managing project queues, collaborating with other departments, and serving as a subject matter expert on products and services.
The Customer Experience Advocate engages with customers via chat, email, phone, and screen shares. They empower users, collaborate with technical teams, lead webinars, create documentation, and inform customers about new features to enhance user experience with monday.com.
As a Customer Experience Capacity Facilitator at Dandy, you will manage operations for customer service teams by optimizing workflows, scheduling, staffing, and maintaining operational tools to meet customer expectations. You will analyze data, identify areas for improvement, and communicate effectively with management to drive changes within the department.
The Customer Success Operations Manager will oversee the effectiveness of the Customer Success team by managing projects, administering Gainsight, optimizing processes, reporting metrics, training staff, and collaborating across departments to enhance customer experiences and drive company growth.
The Client Success Manager at KPA is responsible for building and maintaining strong client relationships to ensure satisfaction and drive client retention. They will manage client optimization of KPA's platform and services, conduct regular business reviews, and address client issues effectively. The role is integral to supporting clients in getting maximum value from KPA's offerings.
As a Customer Experience Operations Lead, you will optimize digital customer journeys, manage and analyze customer data, improve existing processes, and collaborate across teams to enhance customer experiences. The role involves training the Customer Success team, leveraging technology for customer insights, and advocating for customer success in various channels.
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The Onboarding Manager at Tebra is responsible for leading the onboarding experience for new customers, ensuring successful implementation of software solutions. This role involves communication, training, and project management to guarantee customer satisfaction and successful product adoption. The position requires strong analytical, negotiation, and multitasking abilities in a fast-paced environment.
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