Top Customer Success Jobs
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
As a Customer Support Manager, you will coach your team, provide feedback, monitor performance metrics, handle escalations, maintain quality assurance, and promote team development through structured feedback and activities.
As a Senior Customer Success Manager at Bridgeway Benefit Technologies, you will act as the primary contact for customers, advocating for their needs, ensuring satisfaction, and driving retention. You will collaborate across departments, facilitate business reviews, promote software adoption, and handle escalations while documenting strategic engagements and solutions to foster customer success.
The Principal Disaster Recovery Specialist will oversee the development and management of disaster recovery strategies, conduct risk assessments, and coordinate with IT departments. The role involves leading drills, managing vendor relationships, and staying updated on industry trends, while also leading and mentoring an infrastructure team.
The Technical Services Specialist will support technical training and quality control for the Technical Services team at Budderfly, ensuring energy-saving technologies operate efficiently. The role involves monitoring service tickets, handling escalated issues, creating training documentation, and performing site visits to maintain high customer satisfaction and service quality.
The Senior Specialist in Employee Engagement leads communication projects for the Xfinity Sales Enablement team, focusing on creating impactful internal communications. This role involves writing, designing, and managing multimedia content aligned with brand standards, while collaborating with various stakeholders. The candidate will also develop communication strategies based on data and feedback, ensuring high-quality output that engages employee audiences.
As a Client Success Manager, you will enable clients to achieve their goals, maintain exemplary service, build strong relationships, and support account executives in driving strategic growth through upselling and ensuring client satisfaction.
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
As a Payer Tracking Coordinator, you will respond to client inquiries, address client concerns, maintain detailed account records, attend client reviews, and collaborate with internal teams to improve processes and reporting.
The Channel Support Specialist will support channel management activities, sales operations, and legal documentation. The role involves daily support for dealer contracts, project management, financial analysis, and fostering relationships with internal teams. The candidate will gain hands-on experience and contribute to improving channel capabilities and performance.
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