Top Customer Success Jobs
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
As a Manager, Customer Onboarding, you will lead a team of Onboarding Strategists, providing feedback and guidance while managing onboarding initiatives that drive customer growth. You will work cross-functionally to enhance onboarding processes, optimize tech stack, and improve customer relationships, measuring success through team performance and customer retention rates.
The Customer Support Manager will lead a high-performing team to ensure excellent customer experiences for SpotMe's digital and virtual events platform. Responsibilities include team management, performance monitoring, customer satisfaction maintenance, and coordination of critical issue escalations across time zones.
The Customer Support Manager will lead and grow a high-performing team of Customer Support Specialists, ensuring top customer satisfaction for an enterprise SaaS platform. Responsibilities include managing team performance, ensuring compliance with SLAs, building relationships with other teams, and handling critical customer issues. This role involves flexible working hours and managing escalations across different time zones.
The Customer Support Manager will lead and grow a high-performing support team, ensuring exceptional customer service for the company's SaaS platform. Responsibilities include team management, maintaining support SLAs, creating reporting metrics, and coordinating escalations. The role requires flexibility to overlap US and Europe work hours and manage critical issues as they arise.
The Client Partnership Executive will focus on maintaining and enhancing long-term relationships with key clients by providing high-quality customer service, analyzing business challenges, engaging in complex sales opportunities, and leading sales efforts. Responsibilities include client engagement, sales leadership, and collaboration with Nordic teams to foster business opportunities.
The Administrative Support Specialist will provide administrative support for a national technical assistance project focusing on unaccompanied children in custody. Responsibilities include project coordination, client reporting, meeting coordination, and maintaining accurate staffing records.
The Senior Customer Success Manager at NICE Actimize manages post-sales relationships for strategic accounts, ensuring customer satisfaction, contract renewals, and service continuity. Responsibilities include account planning, issue resolution, and identifying opportunities for upsell. The role requires strong interpersonal skills and experience in managing complex client relationships.
The Senior Customer Success Manager at NICE Actimize is responsible for managing post-sales relationships with strategic accounts, ensuring contract renewals, driving customer satisfaction, and identifying upsell opportunities. The role involves proactive client communications, performance measurement, and leveraging internal expertise to optimize customer investments.
The Senior Customer Success Manager at NICE Actimize will manage post-sales relationships for key accounts, focusing on customer retention, satisfaction, and growth. Responsibilities include driving customer engagement, ensuring timely contract renewals, executing account planning sessions, and identifying upsell opportunities.
The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
As a Customer Support Manager, you will coach your team, provide feedback, monitor performance metrics, handle escalations, maintain quality assurance, and promote team development through structured feedback and activities.
As a Senior Customer Success Manager at Bridgeway Benefit Technologies, you will act as the primary contact for customers, advocating for their needs, ensuring satisfaction, and driving retention. You will collaborate across departments, facilitate business reviews, promote software adoption, and handle escalations while documenting strategic engagements and solutions to foster customer success.
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