Top Customer Success Jobs
The Senior Director, Client Strategy & Delivery will lead the delivery of complex consumer-facing projects, manage multiple accounts, and build strong relationships with client stakeholders. Responsibilities include project oversight, team leadership, product strategy, and driving business development initiatives while focusing on client satisfaction and internal team empowerment.
The Customer Support Lead oversees a team of customer support representatives, ensuring high-quality service delivery, providing coaching, handling escalated issues, and improving customer satisfaction. The role includes monitoring team performance, generating reports, and identifying areas for process improvement.
The Reimbursement Specialist, Order Entry is responsible for processing patient demographics into the billing tool, ensuring accurate claims submissions, troubleshooting denials, and maintaining compliance with HIPAA guidelines. This role collaborates with Finance and Client Services to optimize billing operations and improve patient experience.
Featured Jobs
The Senior Associate, Customer Experience will lead the customer support team to deliver exceptional service, improve operational processes, and analyze channel data. Responsibilities include managing customer inquiries, training staff, monitoring KPIs, and advocating for customer needs to ensure the best possible experiences with the Chomps brand.
As a CPQ Implementation Specialist, work on implementation projects, provide mentoring sessions, manage tasks, troubleshoot, and document solutions for manufacturing companies.
As a CPQ Implementation Specialist at Revalize, you will work on delivering implementation projects for manufacturing companies, providing mentorship to customers, troubleshooting, and documenting solutions. The role involves analyzing, designing, and delivering solutions specific to customers' products and services. A Bachelor's degree or equivalent experience in Manufacturing or Engineering is required, along with fluency in English and Dutch, technical aptitude, and strong interpersonal skills.
The Prior Authorization Specialist verifies insurance and coordinates prior authorization requests for medical services, managing the process by contacting payors, collecting documentation, submitting requests, and tracking their status to ensure timely patient access to healthcare.
The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.
As a CRM Specialist, you will drive customer acquisition and retention through digital channels such as email, SMS, and push notifications. You will develop and execute CRM strategies, analyze data trends, create segmentation strategies, and manage marketing campaigns while collaborating with cross-functional teams.
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
As a Manager, Customer Onboarding, you will lead a team of Onboarding Strategists, providing feedback and guidance while managing onboarding initiatives that drive customer growth. You will work cross-functionally to enhance onboarding processes, optimize tech stack, and improve customer relationships, measuring success through team performance and customer retention rates.
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