Top Customer Success Jobs
As a Customer Success Manager I, you'll focus on nurturing executive relationships to minimize churn, enhance portfolio growth, and maximize customer value through effective contract negotiations. Responsibilities include implementing customer adoption strategies, ensuring satisfaction, resolving customer issues, and identifying opportunities for product enhancements.
Alma is on a mission to simplify access to high-quality, affordable mental health care. They provide tools and resources for therapists to better run their business and grow sustainably. Alma has raised $220.5M in funding and is available in all 50 states, with over 20,000 therapists in their network. They were also named one of Inc’s Best Workplaces in 2022 and 2023.
The Senior Training Specialist at OppFi will leverage learning and development best practices to build best-in-class training experiences for team members. Responsibilities include creating technical training programs, engaging stakeholders, designing learning experiences, and proactively identifying areas for improvement.
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As a Customer Experience Team Member, you will provide exceptional support to members by handling inquiries, resolving issues, and collaborating with internal teams. You will stay organized while understanding member needs and maintaining up-to-date knowledge of products and services. Training will be provided to ensure you can effectively assist members and contribute to the success of Bilt Rewards.
The Manager of Customer Success will lead inbound and patient teams, ensuring excellent customer experience for oncology providers and their patients. The role involves team management, performance metrics tracking, collaboration with other teams for improvements, and maintaining strong client relationships using a data-driven approach.
As a Customer Success Manager at Drata, you will guide and support over 400 customers in maximizing their success with Drata's platform, focusing on product adoption, retention, and relationship building. You will utilize data to provide insights, manage onboarding, collaborate cross-functionally, and foster lasting customer relationships while acting as a trusted advisor throughout their compliance journey.
The Triage Specialist will provide technical support to clients, manage ticket queues, assist with privacy and identity theft issues, and collaborate with internal teams. This entry-level role offers potential for growth into cybersecurity or client success positions, requiring strong communication and multitasking skills to ensure client satisfaction.
The Customer Success Manager at Evolv is responsible for building strong relationships with customers, ensuring they derive maximum value from products and services. Key responsibilities include managing customer onboarding, developing engagement strategies, conducting performance reviews, and representing customer feedback to improve products and services.
The Enterprise Client Director is responsible for new business development in enterprise software sales, focusing on securing new business and customer expansion with Executive-level buyers. They collaborate with sales teams, present solutions, handle objections, ensure the sales process closure, and maintain comprehensive knowledge of Workiva solutions.
Passionate about helping people with experience in support or client-facing roles. Genuine interest in technology and troubleshooting. Strong written English skills required.
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