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Top IT Support & Helpdesk Jobs in Cleveland, OH
Information Technology
The CTS Operations Analyst at CDW primarily provides tier-1 support, performs operational tasks, and collaborates with teams to deliver services exceeding customer needs and requirements.
Top Skills:
AutomateHeatMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Security • Software • Cybersecurity • Automation
As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.
Top Skills:
AtlassianFleetGoogle WorkspaceJAMFJira Service ManagementKandjimacOSOktaSlackZoom
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Machine Learning • Payments • Security • Software • Financial Services
The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.
Top Skills:
ItilMicrosoft Teams
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
New
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Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Professional Services • Social Impact
The Director of Information Technology leads technology infrastructure, manages cybersecurity, oversees budget and vendor relationships, and aligns IT strategy with organizational goals.
Top Skills:
Cloud ServicesCybersecurityMicrosoft Network AdministrationSQLWindows/Server Environments
Information Technology • Semiconductor • Industrial • Manufacturing
The Manager of IT Operations oversees daily IT management, ensures system reliability, leads IT staff, and aligns operations with business priorities.
Top Skills:
Cloud PlatformsItilNetworksServers
Gaming • Mobile
The Bench Technician II installs lottery equipment at customer sites, provides technician support, and performs in-house repairs and maintenance on products, while managing inventory and training team members.
Top Skills:
Computer HardwareComputer Software
Information Technology • Software
The Contract Configuration Specialist configures device settings, installs applications, repairs devices, and logs work in a fast-paced environment.
Top Skills:
AndroidiOSWindows
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