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Top Customer Success Jobs in Cleveland, OH
Biotech
The Client Services Coordinator will support multiple teams in managing campaigns across different therapeutic areas. Responsibilities include document creation, client meeting notes, submission docs management in Veeva Vault, and assisting sales teams with SMS copy mockups and campaign monitoring.
Top Skills:
Veeva
Cloud • Software • Database
The Customer Success Manager will onboard CockroachDB customers, ensuring they effectively utilize the database and achieve their business objectives. The role involves eliminating technical frictions, collaborating with sales, and developing customer relationships to enhance subscription growth and drive product adoption.
AdTech • eCommerce • Marketing Tech
DMi is seeking enthusiastic professionals interested in contributing to a team committed to employee growth and camaraderie. The role offers opportunities to work with Fortune 500 clients while fostering a fun and engaging work environment. Employees receive support through mentorship and financial, mental, and physical health priorities, along with competitive benefits and flexible work options.
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AdTech
As a Senior Client Success Manager, you will onboard and support clients using Direct Marketing Services, optimize and manage unique marketing campaigns, build and maintain client relationships, and enhance client satisfaction through proactive engagement and problem-solving.
Top Skills:
Servicetitan
Fintech • Software • Financial Services
Alto is seeking to connect with potential candidates for future opportunities as they grow. The company promotes diversification in investment, allowing individuals to invest retirement funds in alternative assets. Joining helps contribute to a dynamic and inclusive team focused on empowering everyday investors.
Payments • Financial Services
Billtrust invites those interested in joining their diverse Customer Success team to submit resumes for future opportunities. The team includes various roles focused on providing client satisfaction and support across a broad range of industries, promoting both technical and functional expertise in their suite of payment cycle management solutions.
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Cloud • Enterprise Web • Information Technology • Security • Software
The Renewals Specialist will manage the renewals process for our security software products, ensuring high customer retention and fostering long-term relationships. Responsibilities include supporting renewal management, building customer relationships, analyzing data for improvement, collaborating with teams, training clients, and ensuring compliance in documentation and feedback collection.
Top Skills:
GainsightSalesforce
Artificial Intelligence • Healthtech • Software
As an Enterprise Customer Success Manager at Suki, you'll drive the implementation and adoption of AI voice solutions in healthcare, managing client relationships, onboarding, and performance metrics. Your role includes problem-solving, presenting client reviews, and collaborating with teams to enhance user experience and satisfaction.
Natural Language Processing • Software • Conversational AI
The Customer Success Manager at LivePerson drives product adoption and value discussions with customers, focusing on retention and growth of their accounts. Responsibilities include developing relationships, recommending best practices, creating success plans, monitoring product usage, and translating business metrics into ROI for clients.
Software
The Senior Customer Success Manager at OfferFit will lead efforts to ensure customer satisfaction by overseeing use cases, driving renewals and upsells, and facilitating close relationships with clients. The role involves conducting data analyses using Excel and SQL, presenting insights, and advocating for customer needs within the company.
Top Skills:
ExcelSQL
Top Companies in Cleveland, OH Hiring Customer Success Roles
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