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Top Customer Success Jobs in Cleveland, OH

8 Days Ago
Remote
Cleveland, OH
85K-101K Annually
Mid level
85K-101K Annually
Mid level
Food
The Senior Technical Consultant provides efficient technical support for beverage dispensing equipment to minimize customer downtime, utilizing troubleshooting skills and CRM tools for documentation.
Top Skills: Crm (Thirsty)Freestyle Support SystemsGenesysHigh-Speed Internet
8 Days Ago
Remote
Cleveland, OH
50K-200K
Junior
50K-200K
Junior
Edtech • Information Technology
As a Customer Success Manager, you will manage renewals and leads for K-12 customers, ensuring exceptional service and relationship building while meeting business goals.
Top Skills: MS OfficeSalesforce
8 Days Ago
Remote
Cleveland, OH
5K-5K
Junior
5K-5K
Junior
Information Technology • Consulting
As a Community Engagement Specialist, you will drive community growth and engagement through strategic interactions and content planning on social media and community platforms.
Top Skills: DiscordFacebookRedditSocial MediaWiki

Featured Jobs

8 Days Ago
Remote
Cleveland, OH
Entry level
Entry level
Food
This position invites applicants to submit their resumes for future opportunities. The company seeks self-motivated individuals who align with their values and culture.
8 Days Ago
Remote
Cleveland, OH
Entry level
Entry level
Other
The Associate LifeGroups/LifeMissions Pastor develops leaders and connects people to community while ensuring effective ministry processes.
Top Skills: Basic SoftwareOffice Equipment
8 Days Ago
Remote
Cleveland, OH
Senior level
Senior level
Cloud • Security
The Renewals Specialist manages customer accounts, fostering relationships for retention, executing renewals, and ensuring smooth onboarding while collaborating across teams.
Top Skills: Customer Success Management PlatformsSalesforce
Reposted 8 Days Ago
Remote
Cleveland, OH
50K-50K
Junior
50K-50K
Junior
Artificial Intelligence • Computer Vision • Insurance • Machine Learning • Software
The Customer Support Specialist will manage customer inquiries via email, text, chat, and phone, resolve support tickets, and enhance customer experience through effective communication and problem-solving. Responsibilities include troubleshooting, documentation in JIRA, collaboration with teams, and following support protocols, requiring flexibility in scheduling.
Top Skills: JIRA
8 Days Ago
Remote
Cleveland, OH
40-60
Mid level
40-60
Mid level
Healthtech • Software • Telehealth
The role involves providing telephone-based care for diabetes patients, crafting personalized nutrition programs, and collaborating with a clinical team to improve patient outcomes.
Top Skills: Blood Pressure CuffsCellular-Connected DevicesElectronic Health Record (Ehr)Glucometers
Reposted 8 Days Ago
Remote
Cleveland, OH
122K-195K
Senior level
122K-195K
Senior level
Software
The Principal Customer Success Manager will oversee the customer experience for HubSpot's high-value clients, driving product adoption, managing risks, and fostering long-term partnerships. Responsibilities include strategic problem solving, conducting business reviews, and coordinating cross-functional resources to enhance customer growth and retention.
Reposted 8 Days Ago
Remote
Cleveland, OH
80K-80K Annually
Mid level
80K-80K Annually
Mid level
Marketing Tech • Software • Consulting
Manage client accounts to ensure performance and strategy alignment, communicate effectively, and identify service improvement areas in a fast-paced environment.
Top Skills: Facebook AdsGoogle Ads
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