Top Tech Jobs & Startup Jobs in Cleveland, OH

Chief of Staff partnering directly with the CEO to improve company operations, product execution, metrics, leadership effectiveness, and AI enablement. The role owns the product operating system, cross-company dashboards, roadmap coordination, executive meeting processes, strategic product insights, and high-impact special projects. It requires a highly quantitative, product-oriented operator who can lead independently, communicate exceptionally, and drive accountability across a remote, founder-led startup.

Lead design and operation of scalable AWS/GCP cloud infrastructure. Build and operate Kubernetes (EKS), Docker, Terraform/Terragrunt, Helm and GitOps workflows. Improve CI/CD with GitHub Actions and ArgoCD, implement monitoring and observability, strengthen security, disaster recovery, and developer self-service automation to improve platform reliability and productivity.

Research, draft, and manage grant applications to government, foundation, and corporate funders. Identify opportunities, write persuasive proposals and budgets, manage submission timelines and compliance, collaborate with leadership to gather data, maintain a grant tracking system, and prepare progress reports and impact summaries for awarded grants.

Own customer success across onboarding, training, support, adoption, renewals, retention, advocacy, and expansion. The role defines and optimizes the customer lifecycle, tracks success metrics, advises customers on sales strategies, delivers webinars, creates content, and collaborates cross-functionally with Marketing, Product, Sales, Finance, and leadership to drive recurring revenue and customer value.

Conduct vulnerability assessments and penetration tests across web and mobile applications, cloud infrastructure, SaaS applications, network devices, and open-source projects. Develop and test DAST scanner rules, communicate with clients about remediation, guide vulnerability fixes, and maintain the vulnerability management system.

Own Comfrt’s end-to-end customer lifecycle strategy across email, SMS, push, app, direct mail, loyalty, reviews, and other owned channels. Lead retention and loyalty initiatives to increase lifetime value, repeat purchases, engagement, and advocacy. Build segmentation, personalization, experimentation, measurement, and customer economics frameworks while partnering cross-functionally with Growth, Ecommerce, Data, Finance, Merchandising, Creative, CX, and Product. Lead the Retention & Loyalty team, budgets, agencies, and technology partners.

Coordinate and implement global communications plans, website content, biweekly newsletters, social media publishing, digital storytelling, and campaigns focused on men, masculinities, gender justice, and social transformation. The role also coordinates a global communications working group, mobilizes members and partners, analyzes social media insights, and manages external creative professionals while producing written, graphic, and video content.

Build and execute multichannel outbound prospecting campaigns targeting commercial insurance agencies. Research accounts, personalize messaging, cold call, qualify prospects, and book discovery meetings for Account Executives. Track activity in CRM, test outreach sequences, provide market feedback, and collaborate with sales and marketing leadership to develop the company’s outbound motion. The role requires consistently generating qualified pipeline in a fast-paced startup environment while leveraging AI tools to improve prospecting efficiency.

Supports business development through market intelligence, industry and competitive research, project opportunity tracking, stakeholder identification, account research, reporting, dashboard preparation, CRM and database maintenance, and process improvement. The role focuses primarily on data center infrastructure while supporting additional strategic markets. It transforms research and market data into actionable insights for account executives, pursuit strategies, and revenue growth.

Build scalable, secure, high-performance applications for clients, clinicians, and internal users. Collaborate across Product and Clinical Operations, translate workflows into impactful features, improve architecture and system stability, and contribute to design, testing, code reviews, and technical planning. Lead cross-functional projects, mentor junior developers, and help shape innovative technology supporting mental healthcare.