Top Tech Jobs & Startup Jobs in Cleveland, OH

Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.

The Senior Customs Clearance Manager oversees international shipment compliance and coordination, focusing on temporary import bond compliance, exception management, and cross-functional communication to ensure smooth customs processes.

The Customer Support Expert will provide personalized support to customers, resolve their issues, and enhance customer satisfaction through effective communication and relationship-building.

The Enterprise Account Executive will manage the entire sales cycle, from prospecting to closing deals, focusing on healthcare tech clients and working with C-suite leaders.

The Account Manager oversees client relationships and manages digital marketing programs, ensuring alignment with client goals and satisfaction, while coordinating internal teams effectively.

The Business Development Representative engages prospects, builds relationships, generates leads, collaborates with Account Executives, and contributes to sales growth.

The Enterprise Account Executive will focus on closing mid-market and enterprise customers, building a qualified sales pipeline, and maintaining customer readiness. Responsibilities include navigating complex sales conversations and contributing to company growth in a high-paced environment.

Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.

The Director of Product Marketing will lead the marketing strategy for AI-driven application modernization, develop messaging, drive demand generation, and collaborate with partners to enhance product visibility and sales.

Serve as the primary technical contact for a book of clients, troubleshoot campaign performance and tracking issues, monitor pacing and delivery, ensure tracking codes/pixels function, optimize across publishers and DSPs, and share best practices and training across the TAM team to improve campaign outcomes.