Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead HR analytics initiatives by designing predictive models, building full-stack analytics applications, and partnering with HR stakeholders. Develop data models, ensure governance, perform advanced statistical analyses, and present actionable insights. Drive application development, testing, documentation, UX collaboration, and adoption tracking across global HR teams.

Lead design, build, and operate scalable backend services for Maps, Location, and Directory search. Collaborate with cross-functional teams, own product components, apply CI/CD and SDLC best practices, optimize data and query performance, and iterate rapidly based on user feedback and data.

Lead and elevate UX research for enterprise finance software: define research strategy, run evaluative and generative studies, mentor junior researchers/designers, establish AI-responsible research practices, build participant panels, present findings to stakeholders, and support research operations and tooling.

Lead PIM/PXM strategy and architecture to enable product activation and digital shelf performance. Define governance, data models, workflows, and syndication; run workshops, mentor delivery teams, and translate business needs into implementation plans.

Lead hands-on Azure foundations, governance, and IAM remediation engagements. Design landing zones, implement Azure Policy and IaC (Terraform), remediate RBAC/PIM, support audit readiness, advise senior client stakeholders, and contribute to presales and delivery scaling.

Lead product vision and roadmap for an application development team, translate high-level strategy into user stories and acceptance criteria, drive stakeholder alignment, analyze product metrics, and champion continuous improvement. Serve as subject-matter expert on product functionality, contact center capabilities, and AI-enhanced tooling while owning delivery and PI objectives in a Scrum environment.

Lead consolidation of customer email and SMS into a centralized CRM (Braze), design and optimize multi-channel customer journeys, manage deliverability and sender reputation, build segmentation and experimentation frameworks, partner cross-functionally to implement integrations and measure campaign performance.

Build and maintain enterprise AI governance components (LLM gateway, Agent Firewall) across full stack (Go backend, React frontend). Ship features, harden security, integrate LLM provider APIs, collaborate with product, partners, and enterprise customers, and contribute to open-source tooling.

Identify and engage prospective customers through personalized, multi-channel outreach to generate qualified meetings and build pipeline. Use AI and sales automation to prioritize outreach, partner with Account Executives to qualify opportunities, and maintain accurate prospect and activity data while meeting monthly activity and pipeline goals.

Troubleshoot and resolve customer-reported issues across Alkami's platform by analyzing logs, running SQL queries, and managing tickets to SLA. Escalate complex problems, assist lower-level engineers, document resolutions, support releases and deployments, participate in on-call rotations, monitor environments, and perform root cause analysis to improve system reliability and client experience.

Lead the Central Region Client Sales team to grow add-on sales with existing Alkami clients. Develop territory strategy, coach sales executives, negotiate and close deals, build pipelines with financial institutions, attend trade shows, and travel to meet prospects and clients. Report to VP of Client Sales.

Build scalable infrastructure and tooling to generate large-scale reinforcement learning environments from real-world vulnerability research. Design pipelines ingesting projects, analyze them with Bugcrowd systems, and construct RL training environments enabling models to learn vulnerability discovery, exploitation, and remediation.

Own relationships with a portfolio of institutional clients (fintechs, exchanges, wallets, payment providers). Drive onboarding, adoption, retention, and expansion; coordinate cross-functional teams to resolve issues; monitor customer health and mitigate renewal risks; act as customer advocate to influence product and operational improvements.