Top Tech Jobs & Startup Jobs in Cleveland, OH

Build and maintain relationships with high-value players through proactive outreach, personalized communications, and timely issue resolution. Drive engagement, reactivation, and retention using player insights and industry knowledge. Collaborate cross-functionally, monitor engagement trends, gather feedback, and ensure VIP program compliance and responsible gaming standards.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

Conduct outbound prospecting to generate and nurture new business opportunities, identify decision-makers and buying readiness, perform timely outreach (calls/emails), capture sales data/metrics, and collaborate with marketing to build the top of the revenue funnel.

Sell HopSkipDrive to net-new K-12 and public-sector partners by sourcing and closing deals, building pipeline, applying MEDDPICC qualification, engaging multiple stakeholders, traveling up to 50%, and using AI and CRM tools to maintain forecast and drive revenue growth.

Support credentialing, licensing, and regulatory workflows for licensed employees. Coordinate with Compliance, FINRA, screening teams, and vendors; provide training, reporting, backup coverage across CLEAR processes; contribute to process improvements and small projects to improve efficiency and compliance.

Lead UX research and design for B2B/SaaS insurance products: create wireframes, mockups, and prototypes; run user research and usability tests; use analytics to measure outcomes; collaborate with product and engineering to implement consistent, validated UX solutions.

The Global Enterprise Account Manager is responsible for managing key relationships with enterprise customers, driving account growth, and coordinating internal teams to ensure customer success. The role involves strategic selling, managing complex sales cycles, and engaging with senior-level stakeholders.

The role involves owning market performance, driving operational health, conducting analyses to inform strategy, and collaborating cross-functionally to improve outcomes and marketplace efficiency.

Lead and coach a team of enterprise AEs, manage forecasting and pipeline, drive cross-functional alignment, optimize sales processes, and attract top talent.

As Director of User Insights, you'll lead a research team, utilizing qualitative and quantitative methods to inform product decisions and improve user experiences. You will ensure research connects to actionable outcomes and supports product development initiatives.