Top Tech Jobs & Startup Jobs in Cleveland, OH

Leads ACE’s national Market Growth and Partnerships organization to drive enrollment across U.S. markets. Rebuilds and develops field teams, establishes district and education-leader partnerships, runs growth experiments, optimizes cost per enrollment, and translates data into market strategy and resource decisions. The role owns market growth end to end, coaches Market Leads, opens new territories, advocates for local needs, and identifies product and partnership opportunities. Extensive nationwide travel is required.

Conduct OT and ICS inventories at DoD facilities, assess network architecture and cybersecurity compliance, create topology and dataflow diagrams, oversee field teams, coordinate site visits, and recommend remediation aligned with RMF, DoD standards, and UFC requirements. The role requires extensive domestic and international travel, customer collaboration, project reporting, and technical assessment of critical building systems.

Leads the full revenue operations lifecycle across planning, forecasting, pipeline management, renewals, reporting, CRM governance, attribution, territory design, and variable compensation. Partners with Sales, Marketing, Finance, and Customer Success to improve process execution, SaaS metrics, systems adoption, and executive decision-making. This hands-on role builds RevOps capabilities, automates workflows, supports board reporting, and owns commission calculations without direct reports.

Supports company IT and security operations in a fully remote environment. Responsibilities include helpdesk and endpoint support, authentication and access management, security and compliance automation, disaster recovery, vendor management, system migrations, security tooling, and cross-functional technical project planning. The role also helps maintain audit-ready processes and supports AWS security, identity providers, compliance platforms, scripting, and remote security tools.

Owns customer management and revenue growth for the HELP developmental assessment product suite. Responsibilities include retaining and expanding existing accounts, migrating print customers to HELP Connect, developing new business, selling training and certification, managing pipelines and forecasts, attending industry events, and collaborating with Product, Marketing, and Learning teams. The role requires strong early childhood or early intervention expertise, consultative relationship management, commercial aptitude, and comfort supporting digital technology adoption.

Provide first-line client support for a futures brokerage and prediction-markets platform through Intercom, email, and tickets. Assist with account setup, verification, funding, withdrawals, platform navigation, market explanations, and troubleshooting. Document interactions, track compliance questions, escalate technical issues, and identify recurring client concerns for product and operations teams. Support clients accurately during high-volume live events while collaborating with compliance, risk, and operations.

Build and deploy AI agents, LLM workflows, and marketing automation systems for CRM and lifecycle campaigns. Automate Braze campaign development, segmentation, personalization, and pre-send QA. Create evaluation suites for brand voice, factual accuracy, and tone; maintain version-controlled prompts and agent definitions; integrate systems through APIs and MCP servers; train marketing users; and measure adoption, efficiency gains, and marketing KPI impact.

Leads accounts receivable, collections, credit risk, customer financing programs, and working capital initiatives. Oversees credit approvals, cash flow optimization, dispute resolution, performance reporting, process automation, and team development while partnering with Sales, Finance, Vendor Management, and executives to balance commercial growth with financial risk.

Leads CRM and lifecycle marketing strategy, client delivery, department operations, profitability, and team development. Develops retention programs across email, SMS, loyalty, subscription, and referral channels, particularly for Shopify-based DTC brands. Requires hands-on Braze expertise, Klaviyo knowledge, lifecycle audits, funnel strategy, segmentation, reporting, process development, and senior client leadership. Manages managers, strategists, and creatives while driving measurable revenue and customer lifetime value growth.

Conduct empirical AI safety research with mentor guidance, owning projects from hypotheses and controlled experiments through analysis and technical writing. Build and debug evaluation harnesses, agent environments, datasets, monitoring methods, and post-training experiments. Investigate model failures, alignment, deception, misuse, multi-agent risks, and evaluation reliability. Produce reproducible code, experiment logs, research analyses, and papers for potential submission to leading machine learning conferences.