Top Tech Jobs & Startup Jobs in Cleveland, OH

Provide bilingual English and Spanish customer support by phone for top-tier client brands. Assist customers, resolve concerns, guide users toward answers, and de-escalate challenging interactions. The role requires a professional demeanor, a quiet workspace, dedicated Windows computer, quality headset, and installation of company security software and a 2FA app. Commitment is 10 hours weekly for approximately 90 days, with flexible scheduling across weekday and weekend project hours.

Lead strategic development for creative briefs and campaigns: uncover audience insights, translate business objectives into briefs, support concept development, assist pitches and new-business strategy, collaborate with creatives and clients, and conduct research to convert data into actionable insights.

Onboard new brand customers, coordinate kickoffs, prepare materials, lead platform setup and training, monitor account health, handle support questions and escalations, document customer feedback, and contribute to customer-success playbooks. Build expertise in eCommerce, DTC brand operations, and martech while helping customers adopt OuterSignal and turn data into action.

Leads integrated global go-to-market strategy and marketing planning for Marathon releases, seasons, and franchise moments. Develops audience-led acquisition, reactivation, retention, and engagement plans; coordinates cross-functional and regional teams; manages GTM operating rhythms, risks, budgets, agencies, and paid media. Establishes KPIs and measurement plans, evaluates campaign performance, and uses player, market, and business insights to optimize marketing investments and future initiatives.

Manage client onboarding, campaign execution, optimization, reporting, and ongoing account relationships for CTV and digital advertising clients. Collaborate with Sales, Ad Operations, Finance, Product, and vendors to exceed client goals. Responsibilities include retaining and growing accounts, identifying upsell opportunities, analyzing campaign performance, presenting recommendations, troubleshooting issues, forecasting revenue, and managing at-risk account plans.

Owns reliability analysis for mission-critical electrical systems in data centers. Develops electrical BIA and FMEA packages, defines monitoring and maintenance strategies, validates one-line diagrams and redundancy assumptions, and recommends testing, spare-parts, redesign, and risk-reduction actions. Supports root-cause analyses, commissioning, vendor reviews, workshops, and design changes while communicating technical risks and tracking reliability improvements. Requires travel of 25% to 40% and occasional maintenance-window support.

Own Bridge’s data function by building reliable pipelines, ETL orchestration, dbt models, marts, data products, dashboards, alerts, and self-service analytics. Investigate ambiguous business questions, improve data quality, structure business context for AI systems, and develop AI-powered tools and evaluations. The role also requires documentation, testing, code review, training, and cross-functional support.

Own large-enterprise sales growth across the Rockies territory by developing net-new and expansion opportunities, building executive relationships, creating pipeline, managing complex sales cycles, and closing cybersecurity deals. Partner with channel, alliance, presales, customer success, BDR, and marketing teams while applying MEDDPICC, maintaining accurate forecasts, planning territory strategy, and representing Semperis at industry and customer events.

Lead company-wide strategy and operating cadence directly with the CEO. Manage customer support, product operations, and compliance operations; own planning, goals, service levels, executive workstreams, board materials, and cross-functional execution. Analyze corridor economics, pricing, partner performance, market entry, and build-versus-buy decisions. Support product prioritization and competitive positioning while ensuring operations scale within regulated payments and fintech environments.

Creates technical documentation for Ocient’s unified data platform, especially data-loading functionality. Partners with engineers, product managers, and subject matter experts to gather requirements, manage writing timelines and review cycles, communicate progress, and deliver accurate, user-focused content. The role requires strong technical writing, organization, collaboration, and project management skills, with familiarity in databases or data warehouses. AI, SQL, Markdown, docs-as-code, and technical diagram experience are advantageous.