Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead and grow a high-performing engineering team, partner with stakeholders to ensure the right problems are solved, guide technical decisions and architecture, improve processes and remove bottlenecks, balance long-term investments with near-term delivery, and foster ownership and continuous improvement in a remote, distributed environment.

The Sales Engineer will liaise with customers, provide technical support in pre-sales, lead product demonstrations, and communicate feedback to internal teams. They will also assist with customer integrations and drive post-sales success.

Lead global technical oversight for the LEAP Global portfolio, manage and mentor embedded technical advisors, ensure deliverable quality and alignment with USG directives, synthesize country data into executive briefings, conduct quality assurance of reports, review and clear advisor travel, and steward cross-country knowledge management and learning.

The Creative Designer will design functional and visually appealing web product screens, work from brand guides, and maintain creative thinking while adapting across projects.

Negotiate settlements on bodily injury claims with insurance adjusters; evaluate case value versus litigation; review demand packages and medical records; develop negotiation strategies with legal and case teams; track deadlines, statutes, and offers to maximize client recovery.

Write original, SEO-optimized content in English and Spanish across blogs, webpages, email, social and print. Translate materials, maintain email lists, and collaborate with Marketing to support campaigns while meeting deadlines and producing content without generative AI.

Lead Recruiting, HR, and Events for rapid growth from ~30 to ~70 people. Build and scale hiring systems, onboarding, benefits, compliance (including visas), performance processes, and the events calendar. Manage a team of ~5, advise leadership on org design, report hiring metrics, and ensure employee support and culture as the organization scales.

Analyze and critique new AI benchmarks every two weeks, evaluate methodologies and implications for capabilities, publish and maintain public-facing reports, and examine benchmark tasks and data in detail (using coding agents to assist while retaining independent judgment).

Lead configuration and administration of the Facets packaged system, act as SME for plan/product setup and business rules, develop modification and interface requirements, validate data with SQL, support SDLC activities, liaise with business stakeholders, and mentor junior staff.

Own end-to-end billing and revenue recognition for a SaaS business line: prepare and issue invoices, reconcile billed vs. recognized revenue, maintain deferred revenue schedules, resolve discrepancies, support collections, coordinate with sales and cross-functional teams, participate in NetSuite implementation and audits, and maintain organized financial records.

Own post-sale customer lifecycle: onboarding, adoption, training, value reviews, and renewals. Act as trusted advisor and voice of the customer, engage technical stakeholders (CTOs, VPs of Engineering, DevOps), drive issue resolution and feature requests, and manage portfolios from SMB to enterprise with a product- and infrastructure-focused approach.

Lead product marketing for a technical B2B SaaS FinOps platform: define positioning and messaging, own go-to-market for launches, create content and sales enablement, analyze competitors, engage customers and analysts, and drive adoption and pipeline while building the function from the ground up.

Serve as an HR consultant and strategic partner to Staff Directors and staff, providing employee relations guidance, compliance, investigations, performance management, recruitment or compensation support, and HR policy interpretation. Partner with the HR team to develop policies, coach HR staff, support workforce planning, and participate in cross-functional projects. Support ministry objectives, raise financial support, and travel for required conferences.

Inbound remote contact-center role supporting utility energy-efficiency programs. Handle calls, scheduling, enrollments, program education, basic tech support, chat/email, follow scripts, meet performance metrics, and work a committed schedule from a dedicated home office.

Provide inbound bilingual (English/Spanish) customer support for energy-efficiency programs: handle calls, scheduling, enrollments, program education, basic tech support, chat/email interactions, follow scripts, use multiple platforms, meet performance metrics, and maintain scheduled shifts in a remote home-office environment.

Make high-volume outbound calls to utility customers to identify eligibility and close enrollments in energy-saving programs, meet daily/monthly production and quality goals, follow scripts, support customer and technical inquiries, participate in remote training, and work a committed schedule in a dedicated home office.