Top Tech Jobs & Startup Jobs in Cleveland, OH

Manage complex SLED accounts selling Omnissa's Workspace ONE and Horizon SaaS portfolio. Build C-level relationships, close new business and expansions, drive retention and upsell, maintain accurate Salesforce forecasts, collaborate cross-functionally, stay current on EUC trends, and travel frequently for customer engagements.

Lead end-to-end delivery for a high-volume federal helpdesk (100k+ monthly contacts) combining operational oversight and technical program management. Own SLAs/SLOs/QASP, manage multi-CLIN federal contracts, drive Agile/SAFe backlog and sprints, implement Amazon Connect platform enhancements and AI/automation, oversee ServiceNow integrations, optimize workforce and QA, and lead innovation, transition, and stakeholder reporting with CMS clients.

Lead the creation and operation of a Customer Success function to drive onboarding, adoption, retention, and expansion. Build playbooks, instrument CS metrics (TTV, NRR, health score, churn), manage tiered engagement models, present business reviews to executives, maintain knowledge resources, and coordinate with Product, Support, and Sales to reduce churn and grow customer revenue.

As a Staff AI Engineer, you will design and implement AI-powered automation for internal departments, manage the full project lifecycle, and enhance various processes across CargoSprint, focusing on business impact and collaboration.

The Product Marketing Manager will lead the go-to-market strategy, develop messaging and positioning, and engage cross-functional teams to drive product adoption and revenue growth at Stripe.

The Staff Engineer will lead technical direction for Stripe's Identity team, focusing on architecture, API design, and fraud detection systems, ensuring scalable and reliable identity verification solutions.

The Partner Solutions Architect will provide technical guidance, develop partnerships to enhance Stripe's offerings, and drive revenue growth by architecting solutions that meet client needs. Responsibilities include engaging with key partners, facilitating technical discussions, and creating enablement plans for successful collaboration.

The Corporate Counsel will manage commercial contracts, corporate governance, capital markets, M&A, and employment issues while collaborating with cross-functional teams. This role requires independent judgment and offers significant ownership of legal functions as Tilt prepares for growth and an IPO.

As a Senior Copywriter at Tilt, you will create and refine brand copy, lead long-form narratives, and collaborate with designers to enhance the brand voice while driving creative standards and emotional connections with audiences.

Lead product marketing for Site Search and discovery platform: define positioning, buyer insights, go-to-market planning, sales enablement, campaigns, research/win-loss, pricing/packaging, analyst relations, and build a small product marketing team to drive pipeline and revenue.

The Mission Success Operations Manager will build and optimize processes for the Mission Success team, focusing on post-sales efficiency and customer success through automation and effective resource utilization.

The Deployment Engineer will implement and maintain cloud-connected drones, troubleshoot connectivity, and liaise with clients for successful deployment, ensuring technical specifications are met.

Design, deliver, and evolve role-based training and change management programs for transit agency customers. Lead remote and onsite training, create scalable learning content (videos, KB articles, webinars), enable internal teams, leverage AI tools for content, and measure impact via adoption and training satisfaction metrics.

Lead end-to-end SaaS implementation projects for transit agencies, manage timelines and stakeholders, perform data migration and integrations (GTFS, AVL, GPS), conduct testing and training, drive adoption, provide technical troubleshooting, and identify process improvements while collaborating with Sales, Product, Engineering, and Support.

Lead product demos and technical sales engagements for transit agencies; develop strategy and business cases; run onsite workshops and pilots; translate complex engineering concepts for varied audiences; build relationships, provide first-line technical support, and create tools/processes to prove Swiftly's value. Travel monthly to agencies and conferences.

The Director of People Systems & Strategy at Hadley Designs will develop scalable people systems, enhance talent management, and foster organizational growth. Responsibilities include leading talent acquisition, optimizing workforce planning, establishing performance frameworks, and improving employee engagement and retention.

Lead the finance function at Hadley Designs by building scalable systems, managing cash flow, and driving profitability to support growth.

Lead full finance function: deliver timely, audit-ready monthly financials; maintain weekly 12-month cash forecast; own budgeting, forecasting, and financial modeling; implement automation and systems (ERP, reporting); document SOPs; drive profitability and EBITDA improvements; partner cross-functionally on inventory, cash, and product planning.

The Sustainability Engineer will lead technical support for radiopharmaceutical preparation, manage tech transfer and manufacturing, and ensure regulatory compliance while engaging in continuous improvement efforts.