Top IT Support & Helpdesk Jobs in Cincinnati, OH

The IT Manager will build the IT function at Oscilar, manage corporate IT processes, resolve technical issues, and ensure compliance with frameworks.

Manage and lead a team of IT analysts, ensuring service level agreements and customer satisfaction while fostering a culture of continuous improvement and collaboration.

As a Site Tech, you'll handle setup, maintenance, and troubleshooting of equipment for events, ensure safety, and assist with client support.

Responsible for managing IT investments, ensuring alignment with regulatory standards, supporting budget execution, and providing governance expertise on IT investment management.

The IT Systems Administrator provides Tier 2 support, manages IT systems, troubleshoots complex issues, and supports migrations in a remote setting.

Provide technical support and troubleshooting for Oracle Cloud integrations, validate and test integrations, respond to user inquiries, document and escalate issues, maintain knowledge base, and coordinate with BAs and SMEs for functional testing and post-production support.

The IT Support Operations Specialist will manage daily IT support tasks, oversee onboarding/offboarding processes, manage devices, assist with compliance documentation, and provide helpdesk support.

Support Global TMF Management & Records with eTMF system tasks, reporting, UAT, user support, and documentation. Assist with metrics analysis, ticket triage, dashboard maintenance, and process improvement under close supervision in a regulated pharmaceutical environment.

Lead and scale the Managed Services organization, owning P&L, staffing, service delivery (24x7 service desk, NOC, data center/cloud), SLAs, KPIs, tooling, customer retention, and continuous improvement while coaching leadership teams.

As an IT Operations Engineer, you will manage IT operations across multiple companies, handling identity management, SaaS platforms, and automations to optimize processes and support users effectively.