Top Customer Success Jobs in Cincinnati, OH
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
Responsible for managing contract deliverables, ensuring compliance and financial reporting, and maintaining effective communication with clients. The role involves coordinating audits, developing client relationships, and monitoring regulatory changes to ensure service effectiveness and quality.
The Sourcing and Procurement Specialist manages procurement processes to align with business goals, oversees inventory levels, handles supplier performance, resolves supply chain disruptions, and collaborates with cross-functional teams to enhance efficiency and drive cost savings.
The Overseas Entitlements Specialist develops program documentation for government review, manages MoD Advisor data, and ensures compliance with policies for advisors traveling overseas. Responsibilities include updating advisor forms and providing support for research on regulations.
The Implementation Specialist is responsible for managing multiple implementation projects, maintaining client relationships, defining program requirements, overseeing project execution, configuring software features, providing user training, and assisting with ongoing maintenance and documentation.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
The Lead, Customer Success Manager will serve as a player/coach, leading and mentoring a team of 4-6 Customer Success Managers. Responsibilities include coaching the team, driving client satisfaction, and collaborating cross-functionally to support product adoption and growth.
As a Customer Success Manager at Uptime.com, you will nurture and expand client relationships, focusing on growth, retention, and upselling opportunities. You will manage key accounts, onboard customers, and collaborate with internal teams to deliver value and ensure client satisfaction.
The Response Team Specialist engages with customers through web inquiries and phone sales, helping the aging population find necessary services. They generate leads, schedule consultations, provide exceptional customer service, and meet sales goals while managing customer needs and inquiries.
The Response Team Specialist engages with customers to help them find services for aging at home. Responsibilities include handling inquiries via phone or web, generating leads, scheduling consultations, and providing exceptional customer service, all while meeting sales metrics.
Top Companies in Cincinnati, OH Hiring Customer Success Roles
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