Top Tech Jobs & Startup Jobs in Cincinnati, OH

Own day-to-day administration of global benefits programs including enrollments, billing reconciliation, open enrollment, vendor and broker management, and benefits system implementation. Provide employee support and orientations, maintain local benefit documentation, coordinate leaves, ensure compliance with ACA/COBRA/ERISA and data privacy (GDPR/HIPAA), assist audits, and recommend market-competitive solutions for scaling benefits internationally.

Serve as a strategic partner to customers to design and execute Brightspace adoption and success plans, drive measurable outcomes, assess health and risk, run enablement and adoption initiatives, influence cross-functional teams, and increase customer lifetime value through engagement, advocacy, and data-driven interventions.

Design, build, and maintain scalable Snowflake-based data pipelines and medallion architecture. Integrate Snowflake with AWS, implement data quality and monitoring, optimize queries, document processes, collaborate with analysts and data scientists, and support production systems through on-call rotations.

Act as primary contact for Synapse Equip users, triage and manage helpdesk tickets, troubleshoot software and DMEPOS issues, document interactions, support onboarding and training, escalate complex problems, and contribute to support documentation and product-improvement feedback.

Manage a portfolio of Configure One customers to drive renewals, expansions, and upsells. Act as trusted advisor, align product capabilities to customer goals, deliver demos, coordinate cross-functional teams, manage pipeline and forecast accuracy, mitigate churn, and meet ARR and professional services booking quotas.

Own global payroll for 700+ employees across North America, EMEA, and APAC. Manage end-to-end payroll processing, compliance, tax filings, reconciliations, labor cost allocation, systems automation/migrations, audit readiness, and employee payroll inquiries while partnering with HR, Finance, and external advisors.

Own RevenueCat’s external narrative and voice: produce timely industry commentary, craft company communications, shape opinionated social posts, and amplify major product and research launches to developers, founders, and the broader app ecosystem.

Lead and develop a Customer Success team to drive satisfaction, retention, and growth. Define KPIs, standardize processes, collaborate cross-functionally, mentor staff, manage strategic customer relationships, and scale CS operations leveraging CS platforms and metrics.

Build and maintain CI/CD pipelines, self-service tooling, and IaC for cloud infrastructure. Deploy and operate containerized workloads, implement observability and secure pipelines, participate in incident response, and collaborate with engineering teams to improve reliability and developer velocity.

Support Deal Hub for design, analysis, and project management of $1M+ commercial deals for top health systems. Manage workstreams, coordinate cross-functional inputs, build pricing and ROI analyses, prepare leadership-ready materials, and drive process and enablement improvements to increase win rates and commercial execution.